At a Glance
- Tasks: Architect AI systems that transform sales processes and enhance customer engagement.
- Company: Join HCLSoftware, a leader in innovative AI solutions.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Lead a global team and establish a centre of excellence in AI-driven sales.
- Why this job: Be at the forefront of AI technology and drive real commercial impact.
- Qualifications: Expertise in AI models, CRM systems, and B2B sales cycles required.
The predicted salary is between 90000 - 120000 £ per year.
As a Principal AI Architect - GTM at HCLSoftware, you will sit at the intersection of cutting‑edge AI and commercial execution. This is a rare, senior‑level role for someone who can architect intelligent systems that transform how our GTM organisation finds, engages, retains, and expands customers. The AI systems you build will power everything from coordinated sales plays and targeted new‑logo acquisition, to value plays and value engineering strategy that accelerate deals, to programmes that retain existing customers and systematically grow the install base. Working directly alongside sales leadership, you will turn frontier model capabilities into measurable commercial outcomes. Over time, you will also build and lead a globally distributed team of engineers and automation specialists, establishing a centre of excellence for AI‑driven sales execution.
If you think in agents, APIs, and automations, and you understand what it takes to close enterprise software deals, this role was built for you.
Responsibilities- Design and build AI‑powered automation across the full sales motion, including outreach workflows, play execution, and cadence optimisation.
- Develop intelligent systems to identify, score, and prioritise target customer profiles using AI and real‑time data signals.
- Build personalised, AI‑generated sales messaging and pitch systems that adapt dynamically to account context, industry, and buyer persona at scale.
- Consolidate and unify sales data from disparate sources (CRM, engagement platforms, intent data, enrichment tools) into clean, actionable intelligence that the team can actually use.
- Support and enable the sales team with purpose‑built AI copilots, workflow integrations, and tooling that reduce friction and increase throughput.
- Design, build, and maintain AI agents, MCP servers, and API integrations across the sales technology stack.
- Monitor the frontier of AI model capabilities and apply new developments directly to commercial use cases, moving quickly from idea to working prototype.
- Architect AI‑driven programmes that serve the full GTM mission: coordinated sales plays and value plays, value engineering strategy to accelerate deal velocity, targeted new‑logo acquisition, and retention and expansion campaigns that grow the existing install base.
- Partner with sales leadership, revenue operations, and marketing to align AI capabilities with GTM organisation strategy and commercial priorities.
- Build, hire, and grow a globally distributed team of AI engineers and automation specialists, establishing a centre of excellence for AI‑powered sales execution that serves the broader GTM organisation.
- AI Model Expertise: Hands‑on experience with Claude (code and cowork), Gemini, and ChatGPT at the API level, including prompt engineering, tool use, and awareness of fine‑tuning and RLHF approaches.
- Agent & Multi‑Agent Development: Demonstrated experience designing and building AI agents and multi‑agent workflows in production.
- APIs, MCP Servers & Agentic Frameworks: Strong command of REST APIs, MCP (Model Context Protocol) server architecture, and the tooling ecosystem around modern agentic AI systems.
- CRM Expertise: Practical, hands‑on knowledge of Salesforce and/or Microsoft Dynamics CRM, including data models, custom objects, workflow automation, and integration patterns.
- Software or SaaS Background: Experience working within a software or SaaS company, with a clear understanding of B2B sales cycles, go‑to‑market motions, and commercial operations.
- Technical‑to‑Commercial Translation: Proven ability to take a business or sales objective and architect a scalable AI solution around it, without losing sight of the underlying commercial goal.
- Data Pipelines & ETL: Experience building and maintaining data pipelines for consolidating, cleaning, and transforming sales data from multiple sources.
- RAG & Vector Infrastructure: Working knowledge of Retrieval‑Augmented Generation architectures, vector databases, and embedding strategies for domain‑specific retrieval.
- Scripting & Automation: Proficiency in Python or an equivalent scripting language for building integrations, automations, and lightweight tooling.
- Sales Tech Ecosystem: Familiarity with modern sales engagement and intelligence platforms such as ZoomInfo, Clay, LinkedIn Sales Navigator, HG Insights, Outreach, Salesloft, Apollo, or similar.
- Communication & Collaboration: Ability to work autonomously, communicate technical concepts clearly to non‑technical stakeholders, and operate effectively in a fast‑paced commercial environment.
Based in the UK, with willingness to travel and/or relocate to another location within Europe as required.
Principal AI Architect - GTM employer: HCLSoftware
At HCLSoftware, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the rapidly evolving field of AI. Our dynamic work culture encourages creativity and empowers employees to take ownership of their projects, while our commitment to professional development ensures that you will have ample opportunities for growth and advancement. Located in the UK, with a global reach, we offer a unique chance to lead a distributed team and make a significant impact on our go-to-market strategies, all within a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Principal AI Architect - GTM
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at HCLSoftware or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to HCLSoftware.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like HCLSoftware.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like HCLSoftware that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Principal AI Architect - GTM
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at HCLSoftware.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at HCLSoftware and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at HCLSoftware
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If HCLSoftware uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
