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- Tasks: Lead and manage exciting Microsoft Dynamics 365 projects, ensuring everything runs smoothly.
- Company: Join HCL Technologies, a dynamic and award-winning company in the tech industry.
- Benefits: Enjoy flexible work options, professional development opportunities, and a supportive team culture.
- Why this job: Be part of a fast-paced environment where your organisational skills will shine and make a real impact.
- Qualifications: Master’s or Bachelor’s degree with relevant experience in D365 Sales, Service, and project management methodologies.
- Other info: HCL is committed to diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 48000 - 84000 £ per year.
HCL's Microsoft Business Applications Practice (MBAP) is seeking to hire a Senior Project Manager (ideally with D365 Sales, Service and CCAS experience) to join our award-winning and growing team. The Microsoft D365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). You may be responsible for one or more aspects of the project including project management, business analysis, configuration, data, training and support. The ideal candidate will be extremely detail-oriented, have the ability to multitask, be meticulously organized, and be able to prioritise multiple demands in a fast-paced environment.
Essential Functions
- Lead and manage mid-sized to enterprise projects independently
- Participate in design and architecture sessions with clients
- Gather and document business processes (some current state, mostly future state)
- Advise customers on best practices for CRM processes, user interface, and architecture
- Assist technical consultants with architecting Dynamics 365 CRM or xRM system, related customisations, and reports to model the client’s organisational processes
- Assist in developing project budget, and ensure work is completed on-track and within budget
- Write specifications for customisations, data migration, and system integrations
- Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports
- Configure and customise the Dynamics CRM/365 system based on design specifications
- Coordinate with overseas team on custom development, complex customisations and portals
- Develop test plans and scripts
- Conduct system and end-to-end testing of the application
- Train super users
- Schedule work to be done and follow up to ensure completion within the project schedule
- Guide the project along through daily communications with the customer
- Conduct at least a weekly status meeting (may be more) and send weekly status updates
- Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes
Required Skills and Experience
- Experience in D365 Sales, Service and CCAS
- Master’s Degree in business, finance, or computer science related field or Bachelor’s Degree in business, finance, or computer science related field and 4-5 years’ experience
- Experience of PRINCE 2 / AGILE Project Management or other similar methodology
- Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organisation
- Excellent verbal and written communication
- Professional demeanor
- Feels comfortable talking with clients at all levels within an organisation
- Advanced use of Microsoft Project, Excel, Word, and Visio
HCL Technologies is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Sr Project Manager (Training Experienced) employer: HCL Technologies
Contact Detail:
HCL Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Project Manager (Training Experienced)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365, especially the Sales, Service, and CCAS modules. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of HCL Technologies on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss specific project management methodologies such as PRINCE2 or AGILE. Be ready to share examples of how you've successfully applied these methodologies in past projects, as this will showcase your expertise.
✨Tip Number 4
Brush up on your communication skills, particularly in a client-facing context. Practice articulating complex technical concepts in simple terms, as this will be crucial when liaising between clients and internal teams.
We think you need these skills to ace Sr Project Manager (Training Experienced)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with D365 Sales, Service, and CCAS. Emphasise your project management skills and any specific methodologies like PRINCE2 or AGILE that you have used.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the Senior Project Manager role. Mention your experience in managing mid-sized to enterprise projects and your ability to communicate effectively with clients at all levels.
Showcase Your Skills: Highlight your organisational skills and ability to multitask in your application. Provide examples of how you've successfully managed multiple demands in fast-paced environments in the past.
Prepare for Interviews: If selected for an interview, be ready to discuss your experience with Microsoft Dynamics 365 projects in detail. Prepare to share specific examples of how you've led teams, managed budgets, and ensured project completion on time.
How to prepare for a job interview at HCL Technologies
✨Showcase Your D365 Expertise
Make sure to highlight your experience with D365 Sales, Service, and CCAS during the interview. Be prepared to discuss specific projects you've managed and how you applied your knowledge of these systems to achieve successful outcomes.
✨Demonstrate Project Management Skills
Since the role requires strong project management capabilities, be ready to share examples of how you've led mid-sized to enterprise projects. Discuss your familiarity with methodologies like PRINCE2 or AGILE, and how you've used them to keep projects on track.
✨Prepare for Client Interaction Scenarios
As a Senior Project Manager, you'll be liaising with clients regularly. Prepare for questions about how you handle client communications, manage expectations, and resolve conflicts. Use real-life examples to illustrate your professional demeanour and communication skills.
✨Understand Business Processes
Familiarise yourself with common business processes related to sales, marketing, and customer service. Be ready to discuss how you can advise clients on best practices and how your understanding of these processes can benefit their organisation.
