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For Companies At a Glance
- Tasks: Lead and manage exciting D365 projects, ensuring smooth communication between clients and teams.
- Company: Join HCL Technologies, a dynamic leader in Microsoft Business Applications with an award-winning team.
- Benefits: Enjoy flexible work options, professional development opportunities, and a supportive team culture.
- Why this job: Be part of impactful projects that shape customer experiences and enhance your project management skills.
- Qualifications: Master’s or Bachelor’s degree with relevant experience in D365 Sales, Service, and project management methodologies.
- Other info: HCL is committed to diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 48000 - 84000 £ per year.
HCL's Microsoft Business Applications Practice (MBAP) is seeking to hire a Senior Project Manager (ideally with D365 Sales, Service and CCAS experience) to join our award-winning and growing team. The Microsoft D365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). You may be responsible for one or more aspects of the project including project management, business analysis, configuration, data, training and support. The ideal candidate will be extremely detail-oriented, have the ability to multitask, be meticulously organized, and be able to prioritise multiple demands in a fast-paced environment.
Essential Functions
- Lead and manage mid-sized to enterprise projects independently
- Participate in design and architecture sessions with clients
- Gather and document business processes (some current state, mostly future state)
- Advise customers on best practices for CRM processes, user interface, and architecture
- Assist technical consultants with architecting Dynamics 365 CRM or xRM system, related customizations, and reports to model the client’s organisational processes
- Assist in developing project budget, and ensure work is completed on-track and within budget
- Write specifications for customizations, data migration, and system integrations
- Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports
- Configure and customize the Dynamics CRM/365 system based on design specifications
- Coordinate with overseas team on custom development, complex customizations and portals
- Develop test plans and scripts
- Conduct system and end-to-end testing of the application
- Train super users
- Schedule work to be done and follow up to ensure completion within the project schedule
- Guide the project along through daily communications with the customer
- Conduct at least a weekly status meeting (may be more) and send weekly status updates
- Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes
Required Skills and Experience
- Experience in D365 Sales, Service and CCAS
- Master’s Degree in business, finance, or computer science related field or Bachelor’s Degree in business, finance, or computer science related field and 4-5 years’ experience
- Experience of PRINCE 2 / AGILE Project Management or other similar methodology
- Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organisation
- Excellent verbal and written communication
- Professional demeanor
- Feels comfortable talking with clients at all levels within an organisation
- Advanced use of Microsoft Project, Excel, Word, and Visio
Microsoft D365 Senior Project Manager employer: HCL Technologies
Contact Detail:
HCL Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft D365 Senior Project Manager
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365, especially the Sales, Service, and CCAS modules. Understanding these areas will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of HCL Technologies on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Senior Project Manager role.
✨Tip Number 3
Prepare to discuss your experience with project management methodologies such as PRINCE2 and AGILE. Be ready to share specific examples of how you've successfully managed projects in the past, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions for your interviewers. This not only demonstrates your interest in the role but also allows you to assess if HCL is the right fit for you.
We think you need these skills to ace Microsoft D365 Senior Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft D365, particularly in Sales, Service, and CCAS. Use specific examples of past projects where you acted as a project manager or led teams.
Craft a Compelling Cover Letter: In your cover letter, emphasise your project management skills and experience with D365 implementations. Mention your ability to multitask and manage multiple demands, as these are key traits for the role.
Showcase Communication Skills: Since excellent verbal and written communication is essential, ensure your application reflects this. Use clear, concise language and structure your documents well to demonstrate your communication abilities.
Highlight Relevant Certifications: If you have any certifications related to PRINCE2, AGILE, or Microsoft D365, be sure to include them in your application. This will strengthen your candidacy and show your commitment to professional development.
How to prepare for a job interview at HCL Technologies
✨Showcase Your D365 Expertise
Make sure to highlight your experience with Microsoft D365 Sales, Service, and CCAS during the interview. Be prepared to discuss specific projects you've managed, detailing your role and the outcomes achieved.
✨Demonstrate Project Management Skills
Since the role requires strong project management capabilities, be ready to talk about your familiarity with PRINCE2 or AGILE methodologies. Share examples of how you've successfully led projects, managed budgets, and ensured timely delivery.
✨Communicate Effectively
Excellent verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and prepare to discuss how you’ve effectively communicated with clients and team members in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making process. Think of situations where you had to gather business requirements, advise on best practices, or handle project challenges, and be ready to explain your approach.
