Dynamics crm functional sr. product spec
Dynamics crm functional sr. product spec

Dynamics crm functional sr. product spec

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Configure and optimise CRM systems to meet business needs and enhance user experience.
  • Company: HCLTech is a global tech leader focused on digital, engineering, cloud, and AI solutions.
  • Benefits: Enjoy a diverse work culture, remote work options, and opportunities for professional growth.
  • Why this job: Join a team that values innovation, collaboration, and making a positive impact on the planet.
  • Qualifications: Proficiency in CRM/D365 CE configuration; strong communication and problem-solving skills required.
  • Other info: Three positions available; relevant certifications are a plus.

The predicted salary is between 36000 - 60000 £ per year.

Dynamics crm functional sr. product spec

Job Summary

Location: London

Project role: Dynamics crm functional sr. product spec

Skills: CRM / D365 CE OOTB Configuration

  • Secondary Skills:
    • MsD_Sales

No. of positions: 3

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent – representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit CRM Functional Senior Product Specialist
Job Summary
The Senior Product Specialist in CRM / D365 CE OOTB,Configuration plays a crucial role in configuring and optimizing CRM systems and D365 CE OutoftheBox solutions to meet business requirements. The primary responsibilities include customization, implementation, and maintenance of CRM / D365 CE solutions.

  • Key Responsibilities
    1. Configure and customize crm systems and d365 ce outofthebox functionality to align with business needs.
    2. Collaborate with stakeholders to understand requirements and design solutions that enhance user experience and business processes.
    3. Implement and maintain crm processes, workflows, and entities to optimize system performance.
    4. Conduct system testing, troubleshooting, and provide user support and training as needed.
    5. Stay updated with the latest crm / d365 ce features and functionalities to recommend continuous improvements.
    6. Work closely with cross functional teams to ensure seamless integration of crm systems with existing applications.
    7. Document configurations, processes, and best practices for knowledge sharing and future reference.
    Skill Requirements
    1. Proficiency in configuring and customizing crm systems and d365 ce outofthebox solutions.
    2. Strong knowledge of crm / d365 ce functionalities, including processes, workflows, entities, and integrations.
    3. Experience in conducting system testing, troubleshooting, and providing user support and training.
    4. Good understanding of crm best practices and industry standards.
    5. Excellent communication and interpersonal skills for effective collaboration with stakeholders.
    6. Analytical mindset with problem-solving abilities to design optimal crm solutions.
    7. Ability to adapt to fast paced environments and prioritize tasks effectively.
    Certifications: Relevant certifications in CRM / D365 CE OOTB or Microsoft Dynamics CRM are a plus.
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Dynamics crm functional sr. product spec employer: HCL Technologies

HCLTech is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. With a strong commitment to employee growth, we provide extensive training opportunities and a diverse environment where every voice is valued. Our focus on sustainability and responsible progress ensures that you will be part of a forward-thinking team dedicated to making a positive impact on the world.
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Contact Detail:

HCL Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dynamics crm functional sr. product spec

✨Tip Number 1

Familiarise yourself with the latest features of Dynamics CRM and D365 CE. This will not only help you understand the product better but also allow you to discuss how these features can be leveraged to meet business needs during interviews.

✨Tip Number 2

Network with professionals in the CRM space, especially those who work with D365 CE. Attend relevant webinars or local meetups to build connections and gain insights that could give you an edge in your application.

✨Tip Number 3

Prepare to showcase your problem-solving skills by thinking of specific examples where you've successfully configured or customised CRM systems in the past. Be ready to discuss these scenarios in detail during your interview.

✨Tip Number 4

Stay updated on industry best practices for CRM implementations. Being knowledgeable about current trends and standards will demonstrate your commitment to continuous improvement and your ability to contribute effectively to the team.

We think you need these skills to ace Dynamics crm functional sr. product spec

CRM / D365 CE OOTB Configuration
Customization of CRM Systems
Implementation of CRM Solutions
Maintenance of CRM Processes
System Testing and Troubleshooting
User Support and Training
Knowledge of CRM Best Practices
Strong Communication Skills
Interpersonal Skills
Analytical Mindset
Problem-Solving Abilities
Ability to Adapt to Fast-Paced Environments
Task Prioritisation
Documentation of Configurations and Processes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with CRM systems and D365 CE OOTB configuration. Use specific examples that demonstrate your skills in customisation and implementation.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with the role and express your enthusiasm for working with HCLTech.

Showcase Relevant Skills: In your application, emphasise your proficiency in configuring and customising CRM systems. Mention any relevant certifications you hold, as well as your experience with system testing and user support.

Highlight Collaboration Experience: Since the role involves working closely with stakeholders, include examples of past collaborations. Describe how you’ve successfully gathered requirements and designed solutions that improved user experience.

How to prepare for a job interview at HCL Technologies

✨Showcase Your CRM Knowledge

Make sure to brush up on your knowledge of CRM systems, particularly D365 CE. Be prepared to discuss specific functionalities, processes, and workflows you've worked with, as this will demonstrate your expertise and suitability for the role.

✨Prepare for Scenario-Based Questions

Expect questions that ask you to solve hypothetical problems or scenarios related to CRM configuration and optimisation. Practise articulating your thought process and how you would approach these challenges, as it shows your analytical mindset and problem-solving abilities.

✨Highlight Collaboration Skills

Since the role involves working closely with stakeholders and cross-functional teams, be ready to share examples of past collaborations. Discuss how you effectively communicated requirements and designed solutions that enhanced user experience and business processes.

✨Stay Updated on Industry Trends

Demonstrate your commitment to continuous improvement by discussing the latest features and functionalities in CRM/D365 CE. Showing that you are proactive about staying informed can set you apart from other candidates.

Dynamics crm functional sr. product spec
HCL Technologies
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