HCL Technologies Limited is seeking a Support Team Lead for Identity & Access Management (IAM) in a hybrid role across Leeds, Halifax, and Manchester. You will oversee day-to-day operational support activities, manage queues and incidents, and drive timely resolutions while coordinating across multiple teams.
The role emphasizes service management, escalation handling, and continuous improvement to reduce incident volumes and improve user experience.
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IAM Support Lead (Hybrid) in Warrington employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.