US Major Incident Manager - 24/7 Global Response

US Major Incident Manager - 24/7 Global Response

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
HCL Technologies Limited

At a Glance

  • Tasks: Oversee Major Incident Management and coordinate resolution across global regions.
  • Company: HCL Technologies, a leader in tech solutions with a dynamic work culture.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a global team dedicated to service improvement and stakeholder engagement.
  • Why this job: Lead a regional team and make a significant impact in a fast-paced environment.
  • Qualifications: Experience in incident management and strong leadership skills.

The predicted salary is between 60000 - 80000 Β£ per year.

HCL Technologies Limited is seeking an experienced Global Incident Manager to oversee Major Incident Management across regions.

You will monitor incidents, provide executive visibility, and coordinate resolution while aligning with governance frameworks.

You will lead a regional team, including onsite and remote resources, driving service improvements and stakeholder engagement in a fast-paced environment. #J-18808-Ljbffr

US Major Incident Manager - 24/7 Global Response employer: HCL Technologies Limited

As a Track Lead in MDM Intune, you will join a forward-thinking organisation that prioritises employee growth and development, offering access to higher education programmes and skills resources. Our collaborative work culture fosters innovation and ensures that your contributions directly enhance the stability and security of our endpoint ecosystem, impacting nearly all users across the enterprise. With generous personal time off and family benefits, we are committed to supporting a balanced and fulfilling work-life experience.

HCL Technologies Limited

Contact Details:

HCL Technologies Limited Recruitment Team

We think you need these skills to ace US Major Incident Manager - 24/7 Global Response

Incident Management
Executive Communication
Team Leadership
Stakeholder Engagement
Service Improvement
Governance Frameworks
Problem Resolution