HCL Technologies IBS in Romford, UK, seeks a Head of UK Operations to lead client engagements and end-to-end delivery for onshore and offshore teams. You will ensure client satisfaction and drive strategic planning with key relationships across IT delivery, Change and Infra teams.
The role also drives profitability, forecasts revenue, and implements cost optimization while overseeing onshore operations such as contact centre, client finance, and actuarial areas, with travel as required.
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UK Operations Leader: Insurance BPO & Delivery in Romford employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.
