HCLTech is seeking a Subject Matter Expert (Support & Ops) to drive timely and high-quality resolutions of escalated Oracle Exadata and database incidents. The role includes mentoring teammates, creating SOPs, validating changes, and engaging with stakeholders to improve operations.
The candidate will analyze root causes and trends to enable ongoing performance improvements and operational excellence within a global technology services environment.
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Oracle Exadata & DB SME — Incident Resolution & Ops Lead employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.
