HCL Technologies Limited is seeking a Support Team Lead for Identity & Access Management in Manchester, with hybrid work at client locations. The role focuses on day-to-day operational support, queue management, escalation handling, and service improvement to reduce incidents.
The ideal candidate will have strong ITIL-based incident and request management, excellent stakeholder communication, and experience leading a technical service desk or operational support teams. IAM exposure is a plus.
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IAM Support Team Lead – Hybrid UK in Manchester employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.
