HCL Technologies Limited in the City of London seeks an Administrator - Program & Project Management to uphold outstanding customer service and operational efficiency. This role focuses on resolving service tickets, providing on-call support, and conducting root cause analyses to improve CSAT while meeting quality and regulatory requirements.
The position also involves maintaining the knowledge base, training and coaching analysts, ensuring SLA-compliant resolutions, and supporting lifecycle
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Strategic PM & Program Support Administrator in London employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.
