HCL Technologies Limited in the UK is seeking a Support Team Lead for Identity & Access Management (IAM) to guide the day-to-day operations and ensure incidents, requests, and queries are resolved within SLAs. You will manage queues, assign work, coordinate escalations, and drive service improvements while collaborating with engineers, stakeholders, and service management teams.
Hybrid work at client locations in Leeds/Halifax/Manchester, with focus on operational leadership rather than deep
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Hybrid IAM Support Team Lead in Halifax employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.