End-User IT Lead: Desk-Side & Cross-Platform Support

End-User IT Lead: Desk-Side & Cross-Platform Support

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
HCL Technologies Limited

At a Glance

  • Tasks: Lead IT support for diverse platforms and ensure smooth onboarding for new hires.
  • Company: Join HCL Technologies, a global leader in IT services.
  • Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
  • Other info: Dynamic team environment with opportunities for professional development.
  • Why this job: Make a difference by enhancing user experience across multiple devices.
  • Qualifications: Experience in IT support and strong problem-solving skills required.

The predicted salary is between 40000 - 50000 Β£ per year.

HCL Technologies Limited is seeking a Tower Lead for Desk Side Services to support end users on Windows, Mac OS X, Linux, iOS and Android platforms. You will handle onboarding, offboarding, asset health, and workstation setup for new hires, working with global resources to deliver timely support.

The role involves coordinating with OEMs for hardware warranty, performing device refreshes, training users, and maintaining desktop and server hardware, print services, and collaboration tools.

End-User IT Lead: Desk-Side & Cross-Platform Support employer: HCL Technologies Limited

As a Track Lead in MDM Intune, you will join a forward-thinking organisation that prioritises employee growth and development, offering access to higher education programmes and skills resources. Our collaborative work culture fosters innovation and ensures that your contributions directly enhance the stability and security of our endpoint ecosystem, impacting nearly all users across the enterprise. With generous personal time off and family benefits, we are committed to supporting a balanced and fulfilling work-life experience.

HCL Technologies Limited

Contact Details:

HCL Technologies Limited Recruitment Team

We think you need these skills to ace End-User IT Lead: Desk-Side & Cross-Platform Support

Windows Support
Mac OS X Support
Linux Support
iOS Support
Android Support
Onboarding and Offboarding
Asset Management