HCL Technologies Limited is seeking an IAM-focused Support Team Lead to manage daily support activities, incident handling, and workflow prioritisation in a hybrid client-site setting across Leeds, Halifax, and Manchester.
You will lead queue management, coordinate escalations, and drive improvements in incident resolution, reporting, and stakeholder communication while aligning with ITIL practices and IAM platforms such as SailPoint.
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IAM Support Team Lead — Incident & SLA Champion in Bolton employer: HCL Technologies Limited
HCL Technologies Limited is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With a strong focus on customer service excellence and operational efficiency, employees benefit from comprehensive training programs and opportunities to enhance their skills while contributing to meaningful projects. The collaborative environment fosters innovation and teamwork, making it an ideal place for those seeking a rewarding career in program and project management.
