Role 1 : CyberArk SME
Role Definition :
You will support Operations Infrastructure and represent client in customers control centers, solving issues and providing support to the software and infrastructure at these sites.
This role requires an onsite presence for approximately 3 days a week and is subject to change depending on client requirements
This role will be part of an on-call rota
Expected qualification and critical experiences -
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BAU engineer based on customer sites to support critical national infrastructure services.
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Perform queue-based hardware, software and user fault management within predefined SLAs
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Out of hours support rota once trained
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Excellent problem-solving skills
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Ability to work in a pressurized environment
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Good customer service skills
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Mentor for junior engineers
Mandatory Education, Skills & certification -
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CyberArk Sentry certified
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Cyberark PAS/PAM on prem
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Cyberark Alero/Remote access
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SME for Cyberark tuning, account management, upgrades and reporting
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Subject Matter Expert in Microsoft Server 2016 and Active Directory
Mandatory Requirements-
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Driving license essential
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Must meet requirements to become SC cleared
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Local to office for DR cover
Desirable Skills -
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PowerShell
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Citrix 2203
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Microsoft System Center Orchestrator (Scorch)
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IT Service Now
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SQL, NetBackup, Rubrik
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Redhat 8
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Wwindows 2019 and 2022
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Knowledge of AWS, Azure, Hyper-V, VMM, and Windows Clustering
Role 2: Linux SME
Experience
8-15+ Years
Role Summary :
We are seeking an experienced Linux Infrastructure Automation Engineer with strong expertise in Red Hat Enterprise Linux (RHEL), Ansible Automation Platform, Red Hat Satellite, and enterprise infrastructure management.
The candidate will be responsible for designing, implementing, automating, and supporting Linux infrastructure services across large-scale enterprise environments.
The role requires hands-on experience in Linux administration, configuration management, OS provisioning, patch management, automation, and integration with enterprise security and monitoring platforms.
Key Responsibilities
Linux Infrastructure Management
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Administer and support RHEL 7.x, 8.x, and 9.x environments.
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Deploy, configure, and maintain Linux servers in physical, virtual, and cloud-based environments.
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Perform OS installation, upgrades, patching, hardening, and lifecycle management.
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Troubleshoot Linux OS, kernel, storage, networking, and performance issues.
Automation & Orchestration
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Design and develop automation solutions using Ansible.
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Create and maintain playbooks, roles, templates, inventories, and workflows.
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Automate server provisioning, configuration management, compliance validation, and application deployments.
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Optimize infrastructure processes through Infrastructure as Code (IaC) practices.
Red Hat Satellite Administration
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Install, configure, and maintain Red Hat Satellite infrastructure.
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Manage content views, lifecycle environments, activation keys, host groups, repositories, and subscriptions.
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Configure Satellite for automated OS provisioning and patch management.
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Perform troubleshooting related to Satellite, Capsule Servers, and repository synchronization.
Ansible Platform Administration
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Deploy and manage Ansible Automation Platform / AWX / Ansible Tower.
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Configure RBAC, credentials, inventories, job templates, and workflow automation.
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Integrate Ansible with Satellite, ServiceNow, VMware, Cloud platforms, and monitoring tools.
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Develop reusable automation frameworks and standards.
Security & Compliance
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Implement CIS benchmark and security hardening standards.
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Support vulnerability remediation activities.
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Integrate Linux platforms with CyberArk, LDAP, Kerberos, Active Directory, and PAM solutions.
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Support audit, compliance, and governance requirements.
Monitoring & Operations
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Integrate Linux systems with enterprise monitoring tools such as:
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SCOM
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Splunk
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Prometheus
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Grafana
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Zabbix
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Dynatrace
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Perform incident, problem, and change management activities.
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Participate in on-call and critical incident support.
Documentation & Knowledge Management
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Create SOPs, operational runbooks, architecture documents, and deployment guides.
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Provide KT sessions and mentoring to operations teams.
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Support transition-to-support and production go-live activities.
Required Technical Skills
Operating Systems
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Red Hat Enterprise Linux (RHEL)
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CentOS
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Rocky Linux
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Oracle Linux
Automation
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Ansible
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Ansible Tower
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Ansible Automation Platform
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AWX
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Shell/Bash Scripting
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Python
Red Hat Tools
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Red Hat Satellite
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Red Hat Subscription Management
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Capsule Servers
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Content Views
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Katello
Virtualization & Cloud
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VMware vSphere
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Hyper-V
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Azure
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AWS
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Google Cloud Platform
Configuration & Version Control
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Git
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GitLab
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GitHub
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Jenkins
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CI/CD Pipelines
Infrastructure Services
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DNS
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DHCP
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LDAP
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Active Directory Integration
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NFS
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SAMBA
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SSH
Monitoring & Security
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SCOM
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Splunk
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CyberArk
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Qualys
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Sentinel
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SIEM Solutions
Desired Certifications
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Red Hat Certified Engineer (RHCE)
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Red Hat Certified Specialist in Ansible Automation
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Red Hat Certified Specialist in Satellite
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Red Hat Certified Architect (RHCA)
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AWS SysOps / Azure Administrator (Preferred)
CyberArk & Linux SME in Havant employer: HCL Europe
As a leading technology firm, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. Located in a vibrant tech hub, we offer competitive benefits, continuous learning opportunities, and a commitment to professional growth, making us an ideal employer for those seeking to make a meaningful impact in the field of cloud-native application architecture.