Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tourism product sales, customer service, and supplier coordination.
- Company: Join HCG International Travel Group, a top player in global tourism services.
- Benefits: Work in vibrant cities like Paris, Vienna, or London with competitive perks.
- Why this job: Be part of a reputable team shaping the future of travel and customer experiences.
- Qualifications: Degree in tourism or related fields; fluent in Chinese and English; 3+ years experience required.
- Other info: Opportunity to work with a leading brand known as the 'Outbound Travel Expert'.
The predicted salary is between 36000 - 60000 £ per year.
HCG International Travel Group, a leading Chinese outbound tourism and exhibition service operator, is headquartered in Beijing. The group serves thousands of domestic and international agent partners. The group’s business spans across tourism and vacation, business meetings and exhibitions, integrated marketing, airline operations, ticket retail and distribution, and destination management (DMC). Leveraging the independently developed ETIBOOKING system and the strong support from its parent company, Ctrip Group, HCG Travel Group has established a competitive supply chain integration capability and diversified service offerings. The group’s industry-focused brand, ‘ETI Holidays’, concentrates on B2B business and has garnered an excellent reputation in the industry over the years, earning the title of ‘Outbound Travel Expert.’
Job Description
- Responsible for providing tourism product consultation and sales services to customers, handling customer reservations and after-sales services, and improving customer satisfaction.
- Communicate and coordinate with suppliers and partners to ensure resource supply and service quality.
- Manage sales personnel, maintain customer relationships, and be responsible for sales performance results.
- Participate in market research and analysis, provide recommendations on tourism products and market strategies.
Position requirement
- College degree or above, major in tourism management, hotel management, marketing or related fields is preferred.
- Fluent in both Chinese and English reading, writing, and speaking, proficient in using office software.
- At least 3 years of relevant work experience in the tourism industry, familiar with the global tourism market, and possessing excellent communication and sales skills.
- Excellent customer service awareness and problem-solving skills, with good team management and data analysis abilities.
Location: Paris, Vienna, London
Tourism Product Sales Manager employer: HCG International Travel Group
Contact Detail:
HCG International Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tourism Product Sales Manager
✨Tip Number 1
Network with professionals in the tourism industry, especially those who have experience in B2B sales. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the ETIBOOKING system and other relevant technologies used in the tourism sector. This knowledge can set you apart from other candidates and show your commitment to the role.
✨Tip Number 3
Research HCG International Travel Group and its competitors thoroughly. Understanding their market position and unique offerings will help you articulate how you can contribute to their success during interviews.
✨Tip Number 4
Prepare to discuss your previous sales achievements and customer service experiences in detail. Be ready to provide examples of how you've improved customer satisfaction and managed teams effectively.
We think you need these skills to ace Tourism Product Sales Manager
Some tips for your application 🫡
Understand the Company: Familiarise yourself with HCG International Travel Group and its operations. Highlight your understanding of their services, such as tourism product consultation and sales, in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in the tourism industry, particularly in sales and customer service. Emphasise any roles where you managed teams or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your fluency in both Chinese and English, along with your communication skills. Mention specific examples of how you've successfully handled customer reservations and after-sales services.
Highlight Relevant Skills: In your application, emphasise your problem-solving abilities, team management experience, and data analysis skills. These are crucial for the role and should be clearly articulated.
How to prepare for a job interview at HCG International Travel Group
✨Research the Company
Before your interview, make sure to thoroughly research HCG International Travel Group. Understand their services, market position, and recent developments in the tourism industry. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Sales Skills
As a Tourism Product Sales Manager, your sales skills are crucial. Prepare examples from your past experiences where you successfully closed deals or improved customer satisfaction. Highlight your ability to manage relationships with clients and partners effectively.
✨Demonstrate Communication Proficiency
Fluency in both Chinese and English is essential for this role. During the interview, be prepared to demonstrate your language skills. You might be asked to switch between languages or discuss how you handle communication with diverse clients and suppliers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service awareness. Think of situations where you had to resolve conflicts or improve service quality, and be ready to explain your thought process and actions taken.
