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For Companies At a Glance
- Tasks: Manage tourism product sales, customer consultations, and improve satisfaction.
- Company: Join HCG International Travel Group, a top player in global tourism services.
- Benefits: Work in vibrant cities like Paris, Vienna, or London with competitive perks.
- Why this job: Be part of a reputable team making an impact in the travel industry.
- Qualifications: Degree in tourism or related fields; fluent in Chinese and English; 3+ years experience required.
- Other info: Opportunity to work with a leading brand known as 'Outbound Travel Expert'.
The predicted salary is between 36000 - 60000 £ per year.
HCG International Travel Group, a leading Chinese outbound tourism and exhibition service operator, is headquartered in Beijing. The group serves thousands of domestic and international agent partners. Its business spans across tourism and vacation, business meetings and exhibitions, integrated marketing, airline operations, ticket retail and distribution, and destination management (DMC). Leveraging the independently developed ETIBOOKING system and the strong support from its parent company, Ctrip Group, HCG Travel Group has established a competitive supply chain integration capability and diversified service offerings. The group’s industry-focused brand, ‘ETI Holidays’, concentrates on B2B business and has garnered an excellent reputation in the industry over the years, earning the title of ‘Outbound Travel Expert.’
Job Description
- Responsible for providing tourism product consultation and sales services to customers, handling customer reservations and after-sales services, and improving customer satisfaction.
- Communicate and coordinate with suppliers and partners to ensure resource supply and service quality.
- Manage sales personnel, maintain customer relationships, and be responsible for sales performance results.
- Participate in market research and analysis, provide recommendations on tourism products and market strategies.
Position Requirement
- College degree or above, major in tourism management, hotel management, marketing or related fields is preferred.
- Fluent in both Chinese and English reading, writing, and speaking, proficient in using office software.
- At least 3 years of relevant work experience in the tourism industry, familiar with the global tourism market, and possessing excellent communication and sales skills.
- Excellent customer service awareness and problem-solving skills, with good team management and data analysis abilities.
Location: Paris, Vienna, London
Tourism Product Sales Manager employer: HCG International Travel Group
Contact Detail:
HCG International Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tourism Product Sales Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the global tourism market. Understanding current consumer preferences and emerging destinations can give you an edge during interviews, showcasing your industry knowledge.
✨Tip Number 2
Network with professionals in the tourism industry, especially those who have experience in B2B sales. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Brush up on your communication skills in both Chinese and English. Since the role requires fluency in both languages, practice speaking and writing to ensure you can effectively engage with diverse clients and partners.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've improved customer satisfaction in past roles. Be ready with specific examples that demonstrate your problem-solving abilities and team management skills.
We think you need these skills to ace Tourism Product Sales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Tourism Product Sales Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Your CV should clearly showcase your experience in the tourism industry, particularly any roles related to sales, customer service, or team management. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the tourism industry and your understanding of HCG International Travel Group's operations. Highlight your bilingual skills and how they can benefit the company in a global market.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the tourism sector.
How to prepare for a job interview at HCG International Travel Group
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the global tourism market during the interview. Be prepared to discuss current trends, challenges, and opportunities in the industry, as well as how they relate to the company's offerings.
✨Highlight Your Communication Skills
Since the role requires excellent communication abilities, be ready to provide examples of how you've effectively communicated with clients and partners in the past. This could include handling customer inquiries or negotiating with suppliers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service awareness. Prepare scenarios where you successfully resolved customer issues or improved satisfaction, showcasing your ability to think on your feet.
✨Demonstrate Team Management Experience
As the position involves managing sales personnel, be prepared to discuss your leadership style and experiences. Share specific examples of how you've motivated a team, managed performance, and achieved sales targets.
