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For Companies At a Glance
- Tasks: Engage with potential clients through calls to gather insurance expiry dates and generate leads.
- Company: Qdos, part of Tokio Marine HCC, specialises in business insurance for the self-employed.
- Benefits: Enjoy 25 days holiday, a 10% pension, private medical insurance, and a monthly wellbeing allowance.
- Why this job: Join a dynamic team with flexible working, social events, and opportunities for personal growth.
- Qualifications: Excellent customer service skills and experience in sales or similar roles are essential.
- Other info: Work hybrid with a supportive team in a purpose-built office with stunning countryside views.
The predicted salary is between 24000 - 36000 £ per year.
Reporting to: Client Relationship Manager
Position Type: Permanent, 37.5 hours per week
Hybrid: 3 days in the office, 2 days working from home
In the office 5 days per week until probation is completed
About QDOS
Qdos is a division of Tokio Marine HCC, focussing on the sale of Insurance products and Consultancy services to the self-employed.
Qdos are business insurance and employment status specialists dedicated to the self-employed. We provide business insurance and compliance advice to UK limited companies and sole traders as well as the recruitment agencies and businesses that engage them. We’re always looking for the best ways to get our customers the information they need, when they need it.
Based in our purpose-built office in rural Leicestershire with countryside views, you will be part of a growing, sociable team with plenty of events and celebrations (we are rarely short of a few snacks in the office!). We are currently operating a flexible working policy which enables you to work from home two days a week and we have the opportunity to get involved in local environmental projects, volunteering days, and other optional activities.
Job Purpose:
To support business development function with specific focus on gathering insurance expiry dates through telemarketing. Generate leads either by cold calling or answering requests in a timely manner. Identifying reliable prospects through lead generation and data gathering. To work within the compliance and quality assurance framework.
Key Responsibilities:
- Reach out to potential agencies/umbrella companies to gather insurance expiry dates using existing systems and data lists.
- Undertake tele-appointing and prospecting activities on behalf of Business Development Team
- With support of Business Development Team, begin to build relationships with partner organisations to help maximise business achieved.
- Complying with FCA rules and any other relevant regulatory requirements
- Accurately and efficiently enters customer information into company databases
- Assist Business Development colleagues with arranging meetings and sales calls with customers
- Collaborating with colleagues to determine the most viable approach to new business opportunities
- Versatility to discuss all potential business opportunities that may arise
- High level presentation of Qdos product/service information
- Meet weekly/monthly call targets
- In conjunction with business development team, contribute to the development and refinement of telemarketing strategies Provide reliable feedback of findings to support growth of business intelligence
Performance Objectives:
- Successfully meet daily call targets
- Able to demonstrate a successful conversion of cold leads
- Accurately collecting and processing client information with minimal guidance and supervision
- Proven ability to work within established Qdos QA and compliance framework
Skills and Experience Specification:
- Excellent customer service and sales skills
- Proactive and personable approach to commercial relationships
- Ability to organise and maintain data records accurately in line with business requirements
- Proficient in Microsoft Word and Excel
- Attention to detail and data inputting accuracy
- Has previous experience working in a similar role or transferrable skills
Company Benefits (not exhaustive):
- 25 days holiday
- 10% non-contributory pension
- Free onsite parking
- Discretionary annual bonus
- £50 monthly wellbeing allowance
- Private medical insurance
- MyGYM discounts
- Cycle to Work scheme
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
#LI-BU1 #LI-Hybrid
Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence.
At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to
make a difference no matter their background. And then we give them the support and trust they need.
We’re always looking for curious, creative transformative thinkers who want to change the status quo
and have a passion for doing the right thing. If this is you, then we want you on our team.
#J-18808-Ljbffr
Telemarketer employer: HCC Service Co. UK Branch
Contact Detail:
HCC Service Co. UK Branch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketer
✨Tip Number 1
Familiarise yourself with the insurance industry, especially regarding business insurance and compliance. Understanding the terminology and key players will help you engage more effectively during your calls.
✨Tip Number 2
Practice your telemarketing skills by role-playing with friends or family. This will help you become more comfortable with cold calling and improve your ability to handle objections.
✨Tip Number 3
Research Qdos and its services thoroughly. Knowing the specifics of what they offer will allow you to present their products confidently and answer any questions potential clients may have.
✨Tip Number 4
Network with professionals in the insurance and telemarketing fields. Attend relevant events or join online forums to gain insights and tips from those already in the industry.
We think you need these skills to ace Telemarketer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telemarketing or customer service. Emphasise any previous roles where you've successfully generated leads or worked with data, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to meet call targets and your attention to detail in data entry.
Showcase Your Communication Skills: Since the role involves telemarketing, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with clients in the past.
Highlight Your Proactive Approach: The job requires a proactive and personable approach to commercial relationships. In your application, provide examples of how you've taken initiative in previous roles, whether that's through lead generation or building client relationships.
How to prepare for a job interview at HCC Service Co. UK Branch
✨Know Your Product
Familiarise yourself with Qdos's insurance products and consultancy services. Understanding what you’re selling will help you answer questions confidently and demonstrate your commitment to the role.
✨Practice Your Pitch
Since the role involves telemarketing, practice your pitch beforehand. Be clear and concise about how you can help potential clients, and be ready to handle objections or questions they may have.
✨Showcase Your Customer Service Skills
Highlight your previous experience in customer service and sales during the interview. Provide examples of how you've successfully built relationships and resolved issues, as this is crucial for the role.
✨Demonstrate Attention to Detail
As the job requires accurate data entry and compliance with regulations, be prepared to discuss how you ensure accuracy in your work. Mention any tools or methods you use to maintain high standards.
