Health & Safety Manager in London

• Health & Safety Manager
• Reporting to: Head of Property & Facilities Management
• Position Type: Permanent, full-time
• Overview

We are looking for a pragmatic, service-focused Health & Safety Manager to shape and continually improve health, safety and wellbeing across TMHCC’s UK workplaces.

You will provide trusted advice, maintain effective management systems and help create safe, compliant and efficient environments for colleagues, contractors and visitors.

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance.

TMHCC is one of the world’s leading Specialty Insurers.

With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry.

Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.

About Operations

Operations sits at the heart of TMHCC, enabling the smooth and effective delivery of business services.

This role sits within Property and Facilities Management and will help ensure our workplaces are safe, compliant, efficient and supportive of business operations.

Working closely with Workplace Operations, HR, Procurement, IT, business leaders and service partners, you will act as the day-to-day health and safety adviser across the UK office portfolio, supported by external specialist advice where required.

Regular travel between UK offices, including Bridgend, and occasional international travel may be required, together with reasonable flexibility for urgent incidents or planned out-of-hours activity.

Job Purpose

Lead and maintain effective health, safety and wellbeing arrangements across the UK business, ensuring legal compliance and corporate standards while promoting a positive, practical safety culture.

You will provide professional advice, oversight and assurance across workplace operations, maintenance, projects and organisational change.

Key Responsibilities

• Deliver the annual health and safety improvement plan and maintain policies, standards and procedures aligned with HSG65 and ISO 45001 principles.
• Provide practical advice to senior leaders, managers, colleagues and project teams, escalating complex or specialist matters where appropriate.
• Monitor legislative and regulatory developments, assess business impact and coordinate required updates.
• Plan and complete workplace inspections, risk assessments, compliance reviews and internal audits across UK offices.
• Maintain legal registers, statutory records, action trackers and clear management information; prepare concise monthly and quarterly reports on compliance, incidents, trends, training and corrective actions.
• Manage accident, near-miss and hazard reporting, lead proportionate investigations and ensure corrective and preventative actions are completed.
• Oversee RIDDOR reporting and liaise with the HSE, local authorities and fire and rescue services when required.
• Lead fire safety arrangements, including fire risk assessments, emergency procedures, evacuation exercises, PEEPs and fire marshal programmes, aligned with landlords' building-wide strategies.
• Verify and retain evidence of statutory building compliance, including water hygiene, asbestos, fixed electrical installations, lifts, gas safety and ventilation.
• Support emergency response, critical incident arrangements and workplace-related business continuity planning.
• Manage contractor safety, including review of risk assessments, method statements, permits to work and supplier assurance.
• Provide health and safety support for maintenance, office moves, refurbishments, fit-outs, acquisitions and lease-related projects.
• Lead DSE and ergonomic assessment arrangements for office, hybrid and home-based colleagues, including higher-risk escalations.
• Coordinate specific risk assessments with HR and managers, including new and expectant mothers, young persons, lone working and work-related stress.
• Oversee first-aid needs, safety communications, awareness campaigns and mandatory compliance training.
• Coach managers, local coordinators, fire marshals and first aiders, and build effective relationships with landlords, insurers, occupational health advisers, consultants and service partners.
• Identify opportunities to simplify processes, strengthen assurance and improve colleague engagement with health, safety and wellbeing.

Skills and Experience Specification

Essential

• NEBOSH National General Certificate or equivalent Level 3 health and safety qualification.
• Working towards, or committed to completing, the NEBOSH National Diploma or equivalent Level 6 qualification.
• Technical Membership of IOSH (Tech IOSH), with commitment to progress to Certified and Chartered membership.
• Proven health and safety advisory experience, ideally within an office, property or facilities management environment.
• Strong working knowledge of UK health and safety and fire safety legislation, Approved Codes of Practice, HSE guidance and practical risk management.
• Experience of audits, inspections, incident investigations, corrective-action management, contractor safety and workplace projects.
• Excellent written and verbal communication skills, including report writing and presenting to senior stakeholders.
• Ability to influence constructively, prioritise competing requirements and apply proportionate, practical judgement.
• Confidence using Microsoft Office and health and safety reporting or compliance systems.

Desirable

• Experience within insurance, financial services, professional services or another corporate office environment.
• A fire safety qualification or practical experience managing fire safety arrangements.
• Business continuity, emergency planning, workplace wellbeing, environmental or sustainability experience.
• Experience supporting multi-site or international workplace operations.
• Experience implementing or auditing management systems to ISO 45001.
• Working Arrangements
• London-based, 35 hours per week, Monday to Friday.
• Regular UK travel, including Bridgend, with occasional international travel.
• Occasional out-of-hours support for urgent incidents, exercises, office moves or planned projects.
• Hybrid working may be available where business and operational requirements permit.

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package.

We are a successful, dynamic organisation experiencing sustained growth and welcome motivated, confident professionals who want to make a meaningful contribution.

The Tokio Marine HCC Group of companies is an equal opportunity employer.

In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence.

At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background.

And then we give them the support and trust they need.

We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing.

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