Graduate Assistant Claims Adjuster in Bristol

Reporting to: Senior Claims Adjuster

Location: Bristol

Position Type: Permanent, 35 hours per week

Hybrid: 3 days in the office

Job Purpose:

To make up a 3-person Professional Indemnity claims team based in Bristol (alongside an underwriting team) which in itself is part of a larger team based in London and South Wales. There will be regular visits to and inclusion in London-based activities. The successful candidate will develop their experience and understanding of legal process; insurance law; negotiating skills; and of the wide variety of trades we insure. They will also benefit from working alongside the larger Casualty Claims team based in London & South Wales which involves regular inter-office collaboration; and where their effort and achievement is recognised by a company in which opportunities for career progression are regularly available.

Key Responsibilities:

• Receiving notifications;
• Processing information onto the claims system;
• Identifying relevant facts, documents and formulating appropriate requests for information;
• Drafting appropriate case summaries, strategies and Large Loss Reports;
• Setting case reserves in line with our philosophy;
• Corresponding and conversing with brokers, insureds and third parties;
• Dealing with queries and complaints;
• Attending meetings and mediations with third parties;
• Attending bi-weekly team meetings with senior underwriters to discuss key important cases;
• Apprising and meeting with reinsurers where necessary.

Skills and Experience Specification:

Essential:

• 0-3 Years’ experience dealing with London market insurance preferably in a claims capacity
• At least 3 (A* to C) relevant A-level qualifications
• 8+ GCSE Grades 5 and above (or equivalent) to include Maths and English
• Working towards Dip CII
• High level Excel skills including ability to prepare reports using formula and pivot tables.

Desirable:

• Relevant university degree
• Experience using ECF and of the Lineage system

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.