At a Glance
- Tasks: Assist in day-to-day operations of the US Claims Department and ensure timely task completion.
- Company: Join Tokio Marine HCC, a leading Specialty Insurer with a focus on innovation and growth.
- Benefits: Competitive salary, employee benefits, and opportunities for professional development.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Kickstart your career in insurance with a supportive team and real impact on operations.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Position Type: Full time, permanent
Location: Bridgend
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
About Operations
Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes — from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.
Operations is made up of 7 functions, this role sits within: The International Delivery Centre. The International Delivery Centre is at the heart of how we deliver exceptional underwriting and claims services across our global business — combining expertise, innovation, and collaboration. You'll be working across diverse insurance lines, using data, technology, and continuous improvement to make a real impact every day. Joining the International Delivery Centre means being part of a high-performing team that values growth, agility, and the opportunity to shape the future of specialist insurance.
Job Purpose:
Covering core business hours between 08:00 and 18:00, you will play a key role in assisting in the day-to-day administration operations of the US Claims Department by ensuring accurate and timely completion of all allocated duties. This role provides an excellent step into the Insurance industry, and is a great opportunity for bright, motivated candidates who are eager and willing to learn.
Key Responsibilities:
- Ensure allocated incoming work tasks are processed, maintained and validated accurately, in a timely manner and in accordance with agreed operating procedures
- Liaise with colleagues in a professional and courteous manner, always seeking to professionally resolve queries via telephone and email
- Amend claims reserves and enter payments on to the claims system
- Set up new claims, allocating to the appropriate adjuster
- Work deductible collection, diary and ad-hoc administration tasks
Skills and Experience Specification:
- Microsoft Office proficiency, particularly in Excel and Power BI
- Excellent written and verbal communication skills
- Team player with the ability to work well on own initiative, as required
- Excellent attention to detail to ensure accuracy of work undertaken
- An ability to prioritise and multitask effectively, moving seamlessly from one task to another with high accuracy
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.
Claims Assistant in Bridgend employer: HCC Service Co. UK Branch
Tokio Marine HCC is an exceptional employer located in Bridgend, offering a dynamic work environment that fosters growth and innovation within the insurance industry. With a strong commitment to employee development, competitive salaries, and a collaborative culture, employees are empowered to make a meaningful impact while enjoying the benefits of working in a high-performing team. Join us to be part of a forward-thinking organisation that values creativity and excellence in delivering insurance solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Assistant in Bridgend
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Tokio Marine HCC. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you understand what makes TMHCC tick and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or face-to-face, being clear and professional will help you stand out as a Claims Assistant candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you're serious about joining the team.
We think you need these skills to ace Claims Assistant in Bridgend
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Assistant role. Highlight relevant skills like attention to detail and communication, and don’t forget to mention your Microsoft Office proficiency, especially in Excel!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your background aligns with TMHCC’s values and how you can contribute to their operations.
Showcase Your Team Spirit:Since this role requires collaboration, make sure to highlight any team experiences in your application. We want to see how you work well with others and resolve queries professionally!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at TMHCC.
How to prepare for a job interview at HCC Service Co. UK Branch
✨Know Your Stuff
Before the interview, make sure you understand the basics of claims processing and the insurance industry. Familiarise yourself with Tokio Marine HCC's values and operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Highlight your proficiency in Microsoft Office, especially Excel and Power BI. Be ready to discuss how you've used these tools in past experiences. If you have examples of how you've improved processes or handled data, share those stories—they'll make you stand out!
✨Communication is Key
Since the role involves liaising with colleagues and resolving queries, practice your communication skills. Think of examples where you've successfully communicated complex information clearly. This will demonstrate your ability to work well in a team and handle customer interactions professionally.
✨Be Ready to Multitask
The job requires prioritising and multitasking effectively. Prepare to discuss how you've managed multiple tasks in previous roles. You might even want to think of a time when you had to switch gears quickly—this will show your adaptability and attention to detail.
