At a Glance
- Tasks: Answer calls, greet clients, and handle administrative duties in a friendly environment.
- Company: Join a professional team in a welcoming office atmosphere.
- Benefits: Attractive salary, stable hours, and a supportive work culture.
- Other info: Monday to Friday hours with opportunities for personal growth.
- Why this job: Be the first point of contact and make a positive impact on client experiences.
- Qualifications: Previous reception experience preferred; GCSEs 4-9 or equivalent required.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a bright, enthusiastic, and professional individual to join our team as Receptionist/Telephonist to assist with day-to-day client service and administration.
Duties will include, but are not limited to:
- Telephone answering as part of a team, distributing calls and taking messages
- Greeting and assisting clients and visitors to the office in a professional and helpful manner
- Obtaining Client ID, scanning and verifying
- Dealing with general enquiries either by telephone or face to face professionally and efficiently
- Taking card payments over the phone or face to face
- Dealing with incoming and outgoing post
- Preparing and delivering the banking
- Ordering stationery and office supplies
- Be responsible for creating a welcoming and friendly reception area
- Be able to apply GDPR regulations
- Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files
Candidates are required to have:
- A previous background in reception
- Experience of legal work is desirable, but not essential
- Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
- A positive, professional and approachable demeanour
- Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
- Good base level of IT skills
Details:
- Hours: Monday to Friday - 9:00 to 5:15 (on site)
- Attractive salary dependent on experience
- Working on a fixed fee basis means there is no uncertainty as to your outlay.
Receptionist / Telephonist - Whitefield employer: HCB ACCOUNTANTS LLP
Join our dynamic team in Whitefield as a Receptionist/Telephonist, where you'll be part of a supportive work culture that values professionalism and client service. We offer competitive salaries, opportunities for personal growth, and a welcoming environment that encourages collaboration and excellence. With a focus on employee development and a commitment to maintaining a friendly reception area, this role is perfect for those looking to make a meaningful impact in their workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Telephonist - Whitefield
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get that interview, don’t just prepare answers to common questions. Think about how your previous experience as a receptionist can shine through. Share specific examples of how you've handled calls or client interactions professionally.
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Show up looking polished and professional to convey that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your professionalism!
We think you need these skills to ace Receptionist / Telephonist - Whitefield
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your personality shine through! We want to see that bright and enthusiastic side of you that matches our team vibe. A little warmth goes a long way in making a great first impression.
Tailor Your CV:Make sure to customise your CV for the Receptionist/Telephonist role. Highlight any relevant experience, especially in client service or administration. We love seeing how your background aligns with what we do!
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and approachability. We’re looking for someone who can greet clients with a smile, so let us know how you’d create a welcoming atmosphere at our reception.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HCB ACCOUNTANTS LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Telephonist. Familiarise yourself with tasks like telephone answering, greeting clients, and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your People Skills
As this role involves interacting with clients and visitors, be prepared to showcase your communication skills. Practice how you would greet someone or handle a tricky phone call. A friendly and professional demeanour can really set you apart!
✨Brush Up on GDPR Knowledge
Since you'll be dealing with client information, it's crucial to have a basic understanding of GDPR regulations. Be ready to discuss how you would ensure confidentiality and data protection in your role. This shows you're responsible and aware of important legal standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific duties. This not only shows your interest but also helps you determine if the workplace is the right fit for you.
