At a Glance
- Tasks: Coordinate surgical schedules and ensure smooth patient journeys in a dynamic healthcare environment.
- Company: Join HCA UK, a leading healthcare provider committed to improving lives.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and flexible benefits.
- Other info: Be part of a supportive team that values kindness, integrity, and individual uniqueness.
- Why this job: Make a real impact on patient care while developing your career in healthcare.
- Qualifications: Strong communication skills, computer literacy, and a customer-focused attitude required.
The predicted salary is between 29700 - 36300 £ per year.
We’re looking for a dynamic Surgical Scheduler to join our Scheduling team based at The Harley Street Campus comprising of The Harley Street Clinic and The Princess Grace Hospital. This is a critical role that will provide high-quality administrative support, focused on scheduling and coordinating in all of the clinical procedural areas such as Theatre, Cath Lab and Interventional Radiology (IR) procedures.
As a surgical scheduler, you collaborate with a range of departments, patients, Consultants and their team to ensure a smooth, efficient patient journey and customer experience across Imaging and Surgical Services at The Harley Street Clinic and Princess Grace Hospital. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK.
What you’ll bring:
- Excellent verbal and non-verbal communication at all levels
- Good understanding of clinical terminology
- Ability to negotiate with clinical teams and session holders
- Computer literacy and understanding of multiple systems including but not limited to Expanse, Microsoft Office, SECTRA, IEP, Fluency, telephony systems, scanners and copiers
- Ability to organise and prioritise workload
- 5* customer service – customer focused
- Motivated, flexible and adaptable to change
- Staying calm and composed under pressure
- Attention to detail and accuracy
As a Surgical Scheduler you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Surgical Scheduler in London employer: HCA Healthcare
HCA Healthcare UK is an exceptional employer that prioritises the care and improvement of human life, making every role meaningful, especially for an IT Project Manager. With a strong commitment to employee wellbeing, we offer generous benefits including private healthcare, a robust pension scheme, and ample opportunities for career development within a large, multi-site healthcare group. Our inclusive work culture fosters kindness, integrity, and respect, ensuring that every team member feels valued and supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Surgical Scheduler in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like HCA Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at HCA Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like HCA Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Surgical Scheduler in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at HCA Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at HCA Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to HCA Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at HCA Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at HCA Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research HCA Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
