At a Glance
- Tasks: Manage high-value contracts and negotiate with private medical insurers to enhance patient care.
- Company: Join HCA UK, a leading healthcare provider with a commitment to improving lives.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and flexible benefits.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Be part of a team that makes a real difference in healthcare while advancing your career.
- Qualifications: Experience in contract management within healthcare and strong communication skills required.
The predicted salary is between 59400 - 72600 £ per year.
Location: London
Full time 37.5 hours per week
Permanent
Salary: Competitive with a range of exceptional benefits
We’re looking for a Contracts Manager to join our Commercial team based in London. Our Contracts Managers manage commercial contracts with high profile, high net worth private medical insurers (PMI) within HCA UK - £500m Plus. You will manage the day-to-day administration of multi-million-pound relationships, alongside negotiating and embedding new contracts. This supports us in the exceptional patient journey we are renowned for here at HCA UK.
As a Contracts Manager you’ll…
- Lead effective day to day management of a portfolio of multi-£m relationships within HCA’s £700m p.a.+ PMI business
- Negotiate and embed contracts, including update of contracts register and necessary communication to the business
- Compliance and performance monitoring including ensuring reporting obligations are fulfilled
- Day to day liaison (new procedures, prices, facility recognition etc.) and issue resolution
- Contribute to value-adding communication to the business in relation to contracts status, performance, issues, and opportunities
- Develop practical solutions to group-wide charging issues, taking practical steps to embed effectively within payer agreements
- Champion and facilitate effective engagement with PMIs, resolving issues as necessary
- Provide market and customer expertise to the business to ensure effective resolution of issues, where possible educating hospitals to resolve issues at source
- Manage and develop junior team members to support delivery of an effective, efficient and resilient service to the business as required
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients.
What you’ll bring:
- Experience of Contract Management within a UK healthcare insurer or private healthcare provider.
- Experience of managing high value contracts from day-to-day administration to negotiations and changes
- Experience of negotiating high net worth contracts within healthcare.
- Robust analytical/numeracy/modelling skills
- Forward thinking, with an ability to identify risks, issues and opportunities and plan ahead to develop and deliver effective solutions
- Demonstrable skills in the commissioning/running of data, with the ability to draw insights
- Ability to objectively deal with challenge and conflict situations and resolve effectively to optimize value
- Strong communication skills both written and verbal
- Demonstrable stakeholder relationship and management skill – able to influence
- Ability to evidence self-development within career to date
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.
As a Contracts Manager, you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated, and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Contracts Manager employer: HCA Healthcare
HCA Healthcare UK is an exceptional employer that prioritises the care and improvement of human life, making every role meaningful, especially for an IT Project Manager. With a strong commitment to employee wellbeing, we offer generous benefits including private healthcare, a robust pension scheme, and ample opportunities for career development within a large, multi-site healthcare group. Our inclusive work culture fosters kindness, integrity, and respect, ensuring that every team member feels valued and supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like HCA Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at HCA Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like HCA Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at HCA Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at HCA Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to HCA Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at HCA Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at HCA Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research HCA Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
