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For Companies At a Glance
- Tasks: Lead the optimization of IT infrastructure and manage system software for healthcare services.
- Company: Join HCA Healthcare UK, a top global healthcare provider investing in cutting-edge technology.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts with major retailers.
- Why this job: Be part of a diverse team that values inclusion and offers endless learning opportunities.
- Qualifications: Experience in end-user computing and familiarity with tools like SCCM, Office 365, and Citrix required.
- Other info: Work in a supportive environment focused on employee wellbeing and career progression.
The predicted salary is between 43200 - 72000 £ per year.
Senior End User Computing Engineer
Location: London Bridge
Job Type: Full-time, 37.5 hours per week
Contract Type: Permanent
HCA Healthcare UK’s Information Technology Group (ITG) develops and manages all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centers, laboratories, and other associated businesses.
The ITG Technology Delivery team is responsible for maintaining all technology infrastructure components, as well as managing applications, services, storage, networking, and connectivity elements used in day-to-day operations.
What you’ll do:
- Ensure that system software is provisioned and configured to facilitate the achievement of service objectives.
- Evaluate new system software and recommend adoption if appropriate. Plan the provisioning and testing of new versions of system software.
- Investigate and coordinate the resolution of potential and actual service problems.
- Ensure that operational procedures and diagnostics for system software are current, accessible, and well understood.
- Provide technical leadership to optimize the performance of IT infrastructure.
- Investigate and manage the adoption of tools, techniques, and processes (including automation) for the management of systems and services.
- Oversee the planning, installation, maintenance, and acceptance of new and updated infrastructure components and infrastructure-based services. Align to service expectations, security requirements, and other quality standards.
- Ensure that operational procedures and documentation are fit for purpose and kept up to date. Identify, record, monitor, and resolve operational issues. Provide appropriate status and other reports to specialists, users, and managers.
As part of joining the EUC team, you will be involved in working on the following:
- EUD Offering and Standards
- EUD Management via SCCM
- Messaging – Office 365, Teams, Email
- Citrix – App and Desktop deployment
- MDM – InTune and JAMF
Why HCA UK?
HCA has become one of the world’s leading healthcare providers, investing over £500 million in the latest treatments, technology, techniques, medication, and facilities. We offer unrivalled opportunities for career progression and working conditions that prioritize both mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. You’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection, and lifestyle benefits.
- Discounts with over 800 major retailers.
Diversity and Inclusion
We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and each other. We’re creating a truly inclusive environment, where individual differences are celebrated, and everyone can achieve their potential.
#LI-HA1
About Us
Life with us means taking pride in your team and delivering the highest quality care. We’ll support your ongoing learning in an environment that features advanced equipment and practices, one of the best colleague-to-patient ratios in the UK, and varied, interesting work. As part of HCA Healthcare US, the world’s largest healthcare company, we promise that you’ll learn from experts in every department and that your opportunities will be endless.
HCA Healthcare: Over 50 years of creating a healthier tomorrow
#J-18808-Ljbffr
Senior End User Computing Engineer employer: HCA Healthcare UK
Contact Detail:
HCA Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior End User Computing Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as SCCM, Office 365, Citrix, and MDM tools like InTune and JAMF. Having hands-on experience or relevant certifications in these areas can significantly boost your chances.
✨Tip Number 2
Network with current or former employees of HCA Healthcare UK on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on the latest trends and best practices in end-user computing and IT infrastructure management. Being able to discuss recent developments or innovations in the field during your interview will demonstrate your passion and commitment to the role.
✨Tip Number 4
Prepare to showcase your problem-solving skills by thinking of specific examples from your past experiences where you successfully resolved technical issues or improved system performance. This will help you stand out as a candidate who can provide real value to the team.
We think you need these skills to ace Senior End User Computing Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior End User Computing Engineer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with system software provisioning, SCCM management, and any relevant tools like Office 365, Citrix, or MDM solutions. Use specific examples to demonstrate your expertise.
Showcase Problem-Solving Skills: Since the role involves investigating and resolving service problems, include examples in your application that showcase your problem-solving abilities and how you've successfully managed operational issues in the past.
Align with Company Values: Research HCA Healthcare's commitment to diversity and inclusion. Reflect this understanding in your application by discussing how you value teamwork and respect in a healthcare environment.
How to prepare for a job interview at HCA Healthcare UK
✨Understand the Role
Make sure you have a clear understanding of the Senior End User Computing Engineer role. Familiarize yourself with the specific technologies mentioned in the job description, such as SCCM, Office 365, Citrix, and MDM tools like InTune and JAMF.
✨Showcase Your Technical Leadership
Prepare to discuss your experience in providing technical leadership and optimizing IT infrastructure performance. Be ready to share examples of how you've successfully managed system software provisioning and resolved service problems in previous roles.
✨Highlight Your Problem-Solving Skills
Be prepared to talk about specific instances where you've investigated and resolved operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your analytical skills.
✨Emphasize Your Commitment to Diversity and Inclusion
Since HCA Healthcare values diversity and inclusion, be ready to discuss how you contribute to an inclusive work environment. Share any experiences where you've worked with diverse teams or supported initiatives that promote inclusivity.
