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- Tasks: Lead the Urgent Care Centre & Day Unit, enhancing patient experiences and team performance.
- Company: Join HCA Healthcare UK, a leading provider in private healthcare.
- Benefits: Enjoy competitive salary, 25 days holiday, private healthcare, and flexible benefits.
- Why this job: Make a real difference in patient care while advancing your career in a supportive environment.
- Qualifications: Registered Nurse with 5+ years experience, leadership skills, and a passion for service improvement.
- Other info: Be part of a diverse team that values kindness, integrity, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
London: The Princess Grace Hospital
Full time: 37.5 hours per week
Shift times: Monday – Friday
Permanent contract
Salary: Competitive dependent on Experience
We are looking for a Ward/Department Manager to join The Urgent Care Centre & Day Unit team at The Princess Grace Hospital, part of HCA Healthcare UK. As the Ward/Department Manager for the Urgent Care Centre & Day Unit, you will play a pivotal role in enhancing patient experiences and delivering exceptional clinical and professional leadership to the team.
The Manager will be responsible for supervising daily operations within the Urgent Care Centre; overseeing timely assessment, treatment and admissions as required. Together with responsibility of the daily operations within the Day Unit; daycase admissions for infusions and short stay procedures. This position provides mentorship and support to the team, serving as both a clinical expert and role model.
You will ensure that the highest standards of care are maintained through rigorous monitoring of both personal and clinical team competence, implementing evidence-based practices, adherence to policy & guidelines, fostering development initiatives and delivering high quality service to patients, their families and other stakeholders. You will be responsible for adhering to budgetary guidelines and meeting workforce planning objectives.
This role requires active promotion of the Unit within Princess Grace Hospital and HCA, as well as participation in relevant forums to drive continuous improvement.
What you’ll bring:
- Registered Nurse qualification
- Minimum of 5 years of post-registration experience, with at least 3 years in a similar setting (e.g., A&A, Urgent Care)
- Specialty certification relevant to Urgent Care
- Certification in Teaching, Assessing, or Mentorship
- Team and Department Management qualification/experience desirable
- Experience of service improvements desirable
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.
As the Ward/Department Manager in Urgent care, you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Department Manager-Urgent Care Centre/Day Unit employer: HCA Healthcare UK
Contact Detail:
HCA Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager-Urgent Care Centre/Day Unit
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at HCA UK or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and patient care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share specific examples of how you've improved patient experiences or led successful initiatives in your previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and experience right there.
We think you need these skills to ace Department Manager-Urgent Care Centre/Day Unit
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in urgent care and management. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills: As a Ward/Department Manager, you'll need to demonstrate your ability to lead and mentor a team. Share specific examples of how you've successfully managed teams or improved patient care in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HCA Healthcare UK
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and management skills relevant to urgent care. Be prepared to discuss specific cases or experiences that highlight your expertise in patient care and team leadership.
✨Showcase Your Leadership Style
Think about how you can demonstrate your leadership abilities during the interview. Prepare examples of how you've mentored staff, improved service delivery, or handled challenging situations in a previous role.
✨Align with Their Values
Familiarise yourself with HCA UK's core values and be ready to discuss how your personal values align with theirs. This could include examples of kindness, integrity, and respect in your past work experiences.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their approach to continuous improvement in patient care or how they support staff development, which will demonstrate your commitment to excellence.
