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- Tasks: Support the General Surgery Ward with administrative tasks and patient interactions.
- Company: Join HCA Healthcare UK, a leading provider in private healthcare with over 50 years of experience.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts with major retailers.
- Why this job: Be part of a compassionate team dedicated to improving lives and providing exceptional care.
- Qualifications: Previous admin experience in a healthcare setting is essential.
- Other info: Flexible working arrangements and support for all employees are available.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a Ward Clerk to join the General Surgery Ward at The Wellington Hospital. Within this role, you will provide a reception/administrative service to support the unit to deliver a high quality service to clients. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients.
What you'll do:
- Meet and greet patients, visitors, consultants and staff and deal with their enquiries in accordance with world class standards
- Answer telephone enquiries, referring where appropriate
- Make bookings for consultant appointments and clinical investigations
- Register patients and enter charges on to computer system
- Support and on some occasions work on other units as indicated in the absence of ward clerks
- Provide administrative support to Unit Manager and Sisters
- Take minutes, prepare minutes and agenda for meetings
What you'll bring:
- Previous admin experience within a healthcare setting is essential
Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.
You’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
- Discounts with over 800 major retailers.
Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Ward Clerk (General Surgery) employer: Hca Cancer Network
Contact Detail:
Hca Cancer Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk (General Surgery)
✨Tip Number 1
Familiarise yourself with the specific duties of a Ward Clerk in a General Surgery setting. Understanding the nuances of patient interaction and administrative tasks will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of HCA Healthcare UK. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any previous experience in healthcare administration during your conversations. Be ready to discuss specific examples of how you've contributed to patient care or improved administrative processes in past roles.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics at HCA UK. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Ward Clerk (General Surgery)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Ward Clerk position. Understand the key responsibilities and required skills, especially the importance of administrative experience in a healthcare setting.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise any previous administrative roles in healthcare, showcasing your ability to meet and greet patients, handle enquiries, and provide support to medical staff.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for healthcare and your understanding of the role's significance. Mention how your values align with HCA UK's mission of improving human life and your commitment to providing exceptional care.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Hca Cancer Network
✨Research the Company
Before your interview, take some time to learn about HCA Healthcare UK. Understand their mission, values, and the specific role of a Ward Clerk in the General Surgery Ward. This will help you align your answers with their expectations and show your genuine interest in the position.
✨Prepare for Common Questions
Think about the typical questions you might be asked, such as your previous admin experience in healthcare, how you handle patient enquiries, or your approach to teamwork. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Ward Clerk, effective communication is key. Be prepared to demonstrate your ability to interact with patients, visitors, and staff. Use clear and concise language when answering questions, and don’t hesitate to ask for clarification if needed.
✨Emphasise Your Values
HCA UK places a strong emphasis on kindness, integrity, and respect. During your interview, share examples of how you embody these values in your work. This will help you connect with the interviewers and show that you are a good fit for their team culture.
