At a Glance
- Tasks: Manage day-to-day operations, ensuring smooth order management and logistics.
- Company: Boutique wine wholesaler with a rich European winemaking heritage.
- Benefits: Competitive salary, stable working hours, and a collaborative team environment.
- Other info: Immediate start available in a detail-driven and supportive workplace.
- Why this job: Join a close-knit team and take ownership in a dynamic operational role.
- Qualifications: 3-5 years in operations or logistics, with ERP system experience.
The predicted salary is between 40000 - 45000 £ per year.
Location: Notting Hill, West London (W11). Salary: £40k - 45k per year.
H&C Solutions are recruiting on behalf of a boutique London-based wine wholesaler with deep roots in European winemaking heritage. Our client is seeking an Operations and Back Office Manager to join its close-knit team. The business partners with a carefully curated portfolio of producers, placing strong emphasis on provenance, quality, and long-term relationships. As a small, hands-on organisation, the culture is collaborative, practical, and detail-driven - a place where people take pride in doing things properly and supporting one another.
Back Office Operations Manager – Role
This is a pivotal operational position, responsible for ensuring the smooth running of day-to-day activity across order management, stock, logistics, and systems. You will oversee the full lifecycle of orders, maintain accurate data, and act as the central link between customers, suppliers, and logistics partners. It’s a role for someone who enjoys ownership, thrives in a structured environment, and takes satisfaction in keeping everything running seamlessly behind the scenes.
Back Office Operations Manager – Responsibilities
- Managing the full lifecycle of sales orders, from entry and validation through to fulfilment and delivery.
- Ensuring accuracy across pricing, stock allocation, customer data, and product setup.
- Coordinating purchasing and maintaining stock levels in line with demand.
- Overseeing logistics, including deliveries, imports/exports, and shipment tracking.
- Troubleshooting operational issues such as stock discrepancies, order errors, or delivery delays.
- Maintaining and improving system data within Microsoft Dynamics / Bevica or similar.
Back Office Operations Manager – Requirements
- 3–5 years’ experience in operations, order management, or logistics within a wholesale environment.
- Confident working with ERP systems — experience with Microsoft Dynamics / Bevica or similar is essential.
- Highly organised, detail-oriented, and comfortable managing multiple priorities.
- Proactive, solution-focused, and able to take ownership from day one.
- Strong communicator, confident liaising with customers, suppliers, and logistics partners.
- Experience within wine, beverages, or FMCG is highly desirable.
Employment: Full-time. Schedule: Stable working week of 40 - 45 hours – daytime Monday to Friday. Starting time: Immediate start!
Operations Manager employer: H&C Solutions
H&C Solutions offers a unique opportunity to join a boutique wine wholesaler in the vibrant Notting Hill area, where a collaborative and detail-driven culture thrives. Employees benefit from a competitive salary, a stable working week, and the chance to grow within a close-knit team that values quality and strong relationships. This role not only provides ownership of key operational processes but also allows for meaningful contributions to a company deeply rooted in European winemaking heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the wine and logistics industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s values and culture. Since this role is all about collaboration and detail, think of examples from your past that showcase your teamwork and organisational skills.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled operational issues in the past. This will demonstrate your proactive approach and ability to take ownership, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our close-knit team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Manager. Highlight your experience in operations, order management, and logistics, especially if you've worked with ERP systems like Microsoft Dynamics or Bevica. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits into our collaborative culture. Share specific examples of how you've successfully managed operations in the past.
Showcase Your Attention to Detail:Since this role is all about keeping things running smoothly, make sure to demonstrate your detail-oriented nature in your application. Whether it's through your CV formatting or the way you describe your previous roles, we want to see that you take pride in doing things properly.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at H&C Solutions
✨Know Your Wine and Operations
Make sure you brush up on your knowledge of wine and the operations involved in the industry. Familiarise yourself with terms related to order management, stock levels, and logistics. This will not only show your passion for the role but also demonstrate that you understand the nuances of the business.
✨Showcase Your Organisational Skills
Since the role requires a highly organised individual, prepare examples from your past experiences where you've successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how your organisational skills have led to successful outcomes.
✨Be Proactive in Problem-Solving
The job involves troubleshooting operational issues, so come prepared with examples of challenges you've faced in previous roles and how you resolved them. This will illustrate your proactive approach and solution-focused mindset, which are key traits for this position.
✨Communicate Clearly and Confidently
As a central link between customers, suppliers, and logistics partners, strong communication is essential. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you can convey your ideas effectively during the actual interview.
