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For Companies At a Glance
- Tasks: Lead the reservations and events team, ensuring smooth operations and exceptional guest experiences.
- Company: Iconic independent restaurant group with a strong presence in London.
- Benefits: Competitive salary, bonus incentives, and Monday to Friday shifts.
- Why this job: Join a stable team and play a key role in exciting restaurant events.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems.
- Other info: Opportunity for career growth in a dynamic and successful environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Reservations and Events Manager can expect to be part of a very stable and successful operation!
Benefits
- Monday to Friday shift patterns.
- A competitive starting package of £45,000 per annum.
- Bonus related incentives payable twice per annum.
- Based in Victoria – easy commute from most areas in London.
- Very stable team and operation.
Responsibilities
- Responsible for the reservations and events team.
- To help answering telephone enquiries.
- Delegating staff Rotas.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Requirements
- A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in recruiting new members for the restaurant.
- Assist with hosting Events when required.
Reservations and Events Manager in London employer: H&C Solutions
Contact Detail:
H&C Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations and Events Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at iconic restaurants. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your enthusiasm for events and reservations shine through. We want to see that you’re not just qualified, but also a great fit for the team.
✨Tip Number 3
Be proactive! If you hear about a potential opening, don’t wait for it to be posted. Reach out directly to the restaurant and express your interest. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly. Let’s make your dream job happen together!
We think you need these skills to ace Reservations and Events Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and what makes you a perfect fit for our iconic restaurant.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We’re looking for someone with strong communication skills and a knack for organisation, so showcase those qualities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the best candidate for the Reservations and Events Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at H&C Solutions
✨Know Your Venue Inside Out
Before the interview, make sure you research the restaurant and its venues thoroughly. Understand their unique selling points, menu highlights, and any recent events they've hosted. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute to their success.
✨Showcase Your Leadership Skills
As a Reservations and Events Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and organised a team. Highlight your communication skills and how you've handled challenges in a leadership role.
✨Familiarise Yourself with Reservation Systems
Since knowledge of systems like Quadranet, OpenTable, and Collins is essential, brush up on these platforms before your interview. If you have experience with similar systems, be ready to discuss how you've used them to improve efficiency and guest satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and guest-focused approach. Think of scenarios where you've had to deal with difficult reservations or event planning challenges. Practising your responses will help you articulate your thought process clearly during the interview.
