At a Glance
- Tasks: Lead a dynamic team to manage reservations and coordinate exciting events.
- Company: Established hospitality venue in vibrant Victoria.
- Benefits: Competitive salary, bonus incentives, and Monday to Friday shifts.
- Other info: Great career growth opportunities in a lively environment.
- Why this job: Join a stable team and make memorable experiences for guests.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems.
The predicted salary is between 45000 - 45000 € per year.
A well‑established hospitality venue in Victoria is seeking a confident, hands‑on Reservations & Events Manager to lead a stable team of seven to oversee all incoming enquiries, bookings, and event coordination. The role focuses on driving revenue, managing third‑party platforms, producing key reports, and ensuring a smooth, guest‑focused reservations operation. You’ll motivate and organise the team, manage rotas, support private dining and membership activity, and maximise every reservations or events opportunity.
Benefits:
- Monday to Friday shift patterns.
- A guaranteed base package of £45,000 per annum (base/tronc).
- Additional tronc is payable on top (non-contractual).
- Bonus related incentives payable twice per annum.
- Based in Victoria – easy commute from most areas in London.
- Very stable team and operation.
Responsibilities:
- Responsible for the reservations and events team.
- Help answering telephone enquiries.
- Delegating staff rotas.
- Ensuring the team are motivated and organised.
- Managing all third‑party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Requirements:
- A hands‑on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result‑driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro‑active role in recruiting new members for the restaurant.
- Assist with hosting Events when required.
Events and Reservations Manager in London employer: H&C Solutions
Join a well-established hospitality venue in Victoria, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth, our Monday to Friday shift patterns and competitive salary package ensure a healthy work-life balance, while the stable team atmosphere fosters collaboration and motivation. Enjoy the unique advantage of working in a prime London location, making your daily commute effortless and your professional journey rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Events and Reservations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with systems like Quadranet or OpenTable. Share specific examples of how you've driven revenue or improved team performance.
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly, express your interest, and highlight how you can contribute to their team. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance to stand out. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Events and Reservations Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for events and hospitality shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team.
Tailor Your CV:Make sure your CV highlights relevant experience with reservations systems like Quadranet or OpenTable. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, attention to detail is key in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at H&C Solutions
✨Know Your Systems
Familiarise yourself with reservation systems like Quadranet, OpenTable, and Collins. Be ready to discuss how you've used these platforms in the past and how they can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and organised a team in previous roles. Highlight your hands-on approach and how you’ve successfully delegated tasks to ensure smooth operations.
✨Demonstrate Guest Focus
Think of specific instances where you went above and beyond for guests. Share stories that illustrate your commitment to providing exceptional service and how you handle enquiries effectively.
✨Be Ready for Revenue Discussions
Understand the importance of driving revenue through events and reservations. Come prepared with ideas on how to develop sales strategies and maximise opportunities for the venue.
