At a Glance
- Tasks: Lead the reservations and events team, ensuring smooth operations and exceptional guest experiences.
- Company: Iconic independent restaurant group with a strong presence in London.
- Benefits: Competitive salary of Β£45,000, bonuses, and Monday to Friday shifts.
- Why this job: Join a stable team and play a key role in exciting events and dining experiences.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems required.
- Other info: Opportunity for career growth in a dynamic and successful environment.
The predicted salary is between 45000 - 63000 Β£ per year.
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Reservations and Events Manager can expect to be part of a very stable and successful operation!
Benefits
- Monday to Friday shift patterns.
- A competitive starting package of Β£45,000 per annum.
- Bonus related incentives payable twice per annum.
- Based in Victoria β easy commute from most areas in London.
- Very stable team and operation.
Responsibilities
- Responsible for the reservations and events team.
- To help answering telephone enquiries.
- Delegating staff Rotas.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Requirements
- A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in recruiting new members for the restaurant.
- Assist with hosting Events when required.
Reservations and Events Manager in Westminster employer: HC Solutions Ltd
Contact Detail:
HC Solutions Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Reservations and Events Manager in Westminster
β¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at iconic venues. A personal recommendation can make all the difference!
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or casual meet-ups, be ready to discuss your experience with reservation systems like Quadranet or OpenTable. Let them see how you can add value!
β¨Tip Number 3
Be proactive! If you hear about a restaurant looking for a Reservations and Events Manager, donβt wait for them to post a job. Reach out directly through our website and express your interest. It shows initiative and enthusiasm!
β¨Tip Number 4
Prepare for interviews by practising common questions related to team management and guest relations. Think of examples from your past experiences that highlight your leadership and organisational skills. We want you to shine!
We think you need these skills to ace Reservations and Events Manager in Westminster
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that youβre genuinely excited about being a Reservations and Events Manager and how you can contribute to our iconic restaurant.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience with reservation systems like Quadranet or OpenTable, and showcase your leadership skills. We love seeing how your background aligns with what weβre looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre serious about joining our team!
How to prepare for a job interview at HC Solutions Ltd
β¨Know Your Venue Inside Out
Before the interview, make sure you research the restaurant and its venues thoroughly. Understand their unique selling points, menu highlights, and any recent events they've hosted. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
β¨Showcase Your Leadership Skills
As a Reservations and Events Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled challenging situations. Be ready to discuss how you would delegate tasks and keep your team organised and motivated in a busy environment.
β¨Familiarise Yourself with Reservation Systems
Since knowledge of reservation systems like Quadranet, OpenTable, and Collins is essential, brush up on these platforms before your interview. If you have experience with them, be prepared to discuss specific scenarios where you used these tools to enhance guest experiences or streamline operations.
β¨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and guest-focused approach. Think about potential challenges you might encounter in managing reservations and events, and prepare thoughtful responses that highlight your proactive nature and ability to maximise opportunities.