At a Glance
- Tasks: Lead the reservations and events team, ensuring smooth operations and exceptional guest experiences.
- Company: Join a renowned independent restaurant group with exciting expansion plans.
- Benefits: Enjoy a competitive salary, bonuses, and a Monday to Friday work schedule.
- Other info: Great opportunity for career growth in a dynamic and supportive setting.
- Why this job: Be part of a stable team in a vibrant environment while making a real impact.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems required.
The predicted salary is between 45000 - 45000 £ per year.
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues.
The group is well-established in London and is planning to expand its portfolio in the coming years.
The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!
Reservations and Events Manager Benefits
- Monday to Friday shift patterns.
- A competitive starting package of £45,000 per annum.
- Bonus related incentives payable twice per annum.
- Based in Victoria – easy commute from most areas in London.
- Very stable team and operation.
Reservations and Events Manager Responsibilities
- Responsible for the reservations and events team.
- To help answering telephone enquiries.
- Delegating staff Rota's.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Reservations and Events Manager Requirements
- A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, Open Table, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in recruiting new members for the restaurant.
- Assist with hosting Events when required
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Reception, Reservations and Events Manager employer: HC Solutions Ltd
Join a prestigious neighbourhood restaurant and cocktail bar near St Katherines Dock, where elegance meets exceptional service. With a focus on employee growth and a supportive work culture, we offer competitive pay, generous tips, and the opportunity to craft an award-winning cocktail list in a stylish environment. Experience the satisfaction of working in a successful venue that values its staff and fosters a sense of community among both employees and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception, Reservations and Events Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HC Solutions Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HC Solutions Ltd
Don't be shy about reaching out to HC Solutions Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception, Reservations and Events Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HC Solutions Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HC Solutions Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
