At a Glance
- Tasks: Lead a dynamic team to manage reservations and coordinate exciting events.
- Company: Established hospitality venue in the heart of Victoria.
- Benefits: Competitive salary, bonus incentives, and Monday to Friday shifts.
- Other info: Great career growth opportunities in a vibrant environment.
- Why this job: Join a stable team and make memorable experiences for guests.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems.
The predicted salary is between 45000 - 45000 € per year.
A well‑established hospitality venue in Victoria is seeking a confident, hands‑on Reservations & Events Manager to lead a stable team of seven to oversee all incoming enquiries, bookings, and event coordination. The role focuses on driving revenue, managing third‑party platforms, producing key reports, and ensuring a smooth, guest‑focused reservations operation. You’ll motivate and organise the team, manage rotas, support private dining and membership activity, and maximise every reservations or events opportunity.
Benefits:
- Monday to Friday shift patterns.
- A guaranteed base package of £45,000 per annum (base/tronc).
- Additional tronc is payable on top (non-contractual).
- Bonus related incentives payable twice per annum.
- Based in Victoria – easy commute from most areas in London.
- Very stable team and operation.
Responsibilities:
- Responsible for the reservations and events team.
- Help answering telephone enquiries.
- Delegating staff rotas.
- Ensuring the team are motivated and organised.
- Managing all third‑party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Requirements:
- A hands‑on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result‑driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro‑active role in recruiting new members for the restaurant.
- Assist with hosting events when required.
Events and Reservations Manager in London employer: HC Solutions Ltd
Join a well-established hospitality venue in Victoria, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth, we offer a competitive salary, bonus incentives, and a stable team atmosphere that encourages collaboration and motivation. Enjoy the convenience of a Monday to Friday schedule, making it easy to balance work and life while being part of a guest-focused operation that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Events and Reservations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with potential employers on social media. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with systems like Quadranet or OpenTable, make sure to highlight that in conversations. Bring it up when chatting with hiring managers or during interviews to demonstrate your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues you’re interested in and express your enthusiasm for working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Events and Reservations Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team.
Tailor Your CV:Make sure your CV highlights relevant experience, especially with systems like Quadranet, OpenTable, or Collins. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HC Solutions Ltd
✨Know Your Systems
Familiarise yourself with reservation systems like Quadranet, OpenTable, and Collins. Be ready to discuss how you've used these tools in past roles, as this will show your technical competence and readiness to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and organised a team in previous positions. Highlight specific situations where your leadership made a difference, especially in managing rotas or handling busy periods.
✨Demonstrate Guest Focus
Think of instances where you went above and beyond for guests. Share stories that illustrate your guest-focused approach, as this is crucial for the role. Remember, it's all about creating memorable experiences!
✨Be Ready for Revenue Discussions
Understand the importance of driving revenue through events and reservations. Prepare to discuss strategies you've implemented in the past to boost sales, whether through proactive outreach or enhancing guest experiences.
