At a Glance
- Tasks: Lead the reservations and events team, ensuring smooth operations and exceptional guest experiences.
- Company: Iconic independent restaurant group with a strong presence in London.
- Benefits: Competitive salary, bonus incentives, and a Monday to Friday work schedule.
- Other info: Opportunity for career growth in a dynamic and successful environment.
- Why this job: Join a stable team and play a key role in exciting events and dining experiences.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems required.
The predicted salary is between 45000 - 63000 £ per year.
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Reservations and Events Manager can expect to be part of a very stable and successful operation!
Benefits
- Monday to Friday shift patterns.
- A competitive starting package of £45,000 per annum.
- Bonus related incentives payable twice per annum.
- Based in Victoria – easy commute from most areas in London.
- Very stable team and operation.
Responsibilities
- Responsible for the reservations and events team.
- To help answering telephone enquiries.
- Delegating staff Rota's.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Requirements
- A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in recruiting new members for the restaurant.
- Assist with hosting Events when required.
Reservations and Events Manager in City of Westminster employer: HC Solutions Ltd
Join an iconic independent restaurant group in the heart of Victoria, where you will be part of a stable and successful operation that values its team. With a competitive salary, bonus incentives, and a Monday to Friday work schedule, this role offers a fantastic work-life balance and opportunities for professional growth within a dynamic environment. Embrace the chance to lead a motivated team while contributing to the expansion of a well-established brand known for its exquisite dining experience.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations and Events Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at iconic venues. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for events and reservations shine through. Share stories of how you've motivated teams or handled tricky situations – it’ll make you memorable!
✨Tip Number 3
Research the restaurant! Knowing their menu, style, and what makes them unique will help you tailor your approach. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Reservations and Events Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Reservations and Events Manager and how you can contribute to our iconic restaurant.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience with reservation systems like Quadranet or OpenTable, and any leadership roles you've had. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HC Solutions Ltd
✨Know Your Venue
Before the interview, make sure you research the restaurant and its venues thoroughly. Understand their unique selling points, menu highlights, and any recent events they've hosted. This knowledge will help you demonstrate your genuine interest and show how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Reservations and Events Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and organised a team. Highlight your communication skills and how you've handled challenges in a leadership role.
✨Familiarise Yourself with Reservation Systems
Since knowledge of reservation systems like Quadranet, OpenTable, and Collins is required, brush up on these platforms before your interview. If you have experience with them, be ready to discuss specific instances where you used these tools to enhance guest experiences or streamline operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and guest-focused approach. Think about how you would handle various situations, such as managing a high volume of reservations or dealing with a difficult client. Practising these scenarios will help you respond confidently during the interview.
