At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and handling enquiries.
- Company: Join HC-One, a caring community focused on support and well-being.
- Benefits: Enjoy flexible hours, competitive pay, and access to numerous employee perks.
- Other info: Full training provided with opportunities for career growth and personal development.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Previous receptionist experience and excellent customer service skills are essential.
The predicted salary is between 10 - 12 € per hour.
Part Time 16 hours Weekends working Saturday and Sundays. As a Receptionist, you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone. When joining HC-One, you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
About You
HC-One are looking for someone who has worked as a receptionist before and so understands how important first impressions are. You will also have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being. Throughout your career as a Receptionist, we will invest in you and you will enjoy additional support and benefits including:
- Paid Enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.
Receptionist in York employer: HC-One
HC-One is an exceptional employer that prioritises the well-being and development of its staff, offering comprehensive training and a supportive work environment. As a Receptionist, you will enjoy a range of benefits including paid DBS checks, access to a GP online service, and generous annual leave, all while being part of a dedicated team that values kindness and inclusivity. With opportunities for personal growth and a commitment to recognising your contributions, HC-One is a rewarding place to build your career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in York
✨Tip Number 1
Make sure to showcase your friendly personality during interviews. As a Receptionist, you'll be the first point of contact, so let your warmth and professionalism shine through. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 2
Don’t underestimate the power of networking! Reach out to friends or former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that receptionist role.
✨Tip Number 3
When you get the chance, ask insightful questions during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a better idea of what working at HC-One will be like!
✨Tip Number 4
Apply directly through our website for the best chance of success! We love seeing candidates who take the initiative. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Receptionist in York
Some tips for your application 🫡
Show Your Personality:As a Receptionist, you're the friendly face of HC-One, so let your personality shine through in your application! Use a warm and approachable tone to convey your enthusiasm for the role and how you can make a great first impression.
Highlight Relevant Experience:Make sure to showcase any previous receptionist or customer service experience you have. We want to see how you've handled enquiries and provided support in the past, so include specific examples that demonstrate your skills.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role at HC-One.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our HC-One family!
How to prepare for a job interview at HC-One
✨Know the Company
Before your interview, take some time to research HC-One. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Greeting
As a Receptionist, first impressions are crucial. Practice a warm and friendly greeting that you can use when meeting visitors. This will help you feel more confident and ensure you come across as approachable during the interview.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Think of specific examples where you went above and beyond to assist someone. This will demonstrate your ability to handle enquiries and provide excellent support, which is key for this role.
✨Understand Safeguarding Responsibilities
Familiarise yourself with the basics of safeguarding, as it’s an important aspect of the role. Be ready to discuss how you would recognise and respond to potential concerns. This shows that you take the responsibility seriously and are prepared to act in the best interests of residents.
