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- Tasks: Be the friendly face of our care home, welcoming visitors and handling enquiries.
- Company: Join HC-One, a caring community focused on making a difference.
- Benefits: Enjoy flexible hours, paid training, and access to discounts and wellbeing support.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Previous receptionist experience and excellent customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
This is a part-time vacancy of 20 hours per week. As a Receptionist, you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone. When joining HC-One, you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
About You
HC-One are looking for someone who has worked as a receptionist before and so understands how important first impressions are. You will also have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being. Throughout your career as a Receptionist, we will invest in you and you will enjoy additional support and benefits including:
- Paid Enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.
Receptionist in Tipton employer: HC-One
Contact Detail:
HC-One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Tipton
✨Tip Number 1
First things first, make sure you know the company inside out. Research HC-One and understand their values and mission. This will help you connect with them during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the friendly face of HC-One, so role-play common scenarios with friends or family. This will help you feel more confident when meeting and greeting visitors, and handling enquiries like a pro.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Receptionist in Tipton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your previous experience in customer service and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in joining our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, and make sure to proofread for any typos or errors. A tidy application reflects your attention to detail, which is super important for this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it’s a great way to explore more about what we do at HC-One!
How to prepare for a job interview at HC-One
✨Know the Company
Before your interview, take some time to research HC-One. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Greeting
As a Receptionist, first impressions are crucial. Practice a warm and friendly greeting that you can use when meeting visitors. This will help you feel more confident and ensure you come across as approachable during the interview.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Think of specific examples where you went above and beyond to assist someone. This will demonstrate your ability to handle enquiries and provide excellent support, which is key for this role.
✨Understand Safeguarding Responsibilities
Familiarise yourself with the basics of safeguarding, as it’s an important aspect of the role. Be ready to discuss how you would recognise and respond to any concerns regarding abuse or neglect. This shows that you take the responsibility seriously and are prepared to act appropriately.