Home Administrator in Sunderland

In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

As a Home Administrator this will mean managing administrative systems and processes to perfection to help our Home Manager effectively run services. Whether you’re maintaining impeccable financial records and preparing reports or administering the Time & Attendance system and processing payroll and HR information – you’ll always have Resident wellbeing in mind above all else.

HC-One is looking for someone with an IT and Administration qualification, such as ECDL, not to mention admin or secretarial support experience in a busy office. You’ll need great Microsoft Office, time‑management and organisational skills. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. So whenever you communicate with a Resident or co‑worker, you’ll be truly considerate and kind.

Safeguarding is everyone’s responsibility. It is important that you recognize the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a large variety of benefits and services to support your physical and psychological well‑being throughout your career as a Home Administrator. The benefits include:

• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate is subject to experience and qualifications
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream – financial wellbeing and flexible access to pay as you need it
• Award‑winning learning and development and support to achieve qualifications
• GP online – a service providing around the clock GP consultation via an interactive app, available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts – access to over 1600 high‑street discounts including carefully selected discount partners
• Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives colleagues and their families access to 24/7/365 support for a range of physical, mental and financial issues
• Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• An attractive refer‑a‑friend scheme of up to £1000 per referral, depending on the role

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We are passionate about ensuring that our current and future colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into the HC-One family.