General Site Manager in Sunderland

This is to cover both sites Falstone Manor and Falstone Court. As a General Site Manager at HC-One, you'll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, you'll have a wonderful opportunity to give something back to those people.

In this role you will take responsibility for the well-being of our Residents, including making sure their physical, emotional and social needs are met across 2 Homes. Leading, motivating and mentoring your team and delivering guidance and training to ensure the safe, smooth and efficient running of the care homes. Carrying out assessments, developing, implementing and evaluating individualised care plans for each of our Residents. Monitoring work areas and practices to ensure they are safe and conform to relevant standards, policies and legislation. Generally promoting our Residents' independence, choice, dignity and respect by delivering the very best standards of care and striving for continuous improvement.

The position offers you a chance to lead that provision through effective leadership and home management across 2 Homes. You'll make sure we have the best people on-site, delivering a truly empathic service. And, whether you're championing Resident wellbeing, establishing a vision and development plan for the home or carrying out quality assurance monitoring to take us above and beyond regulatory standards, you'll do so with a sense of kindness above anything else.

We're looking for a care home experienced manager, you'll also either have a Registered Managers Award Level 4, or Leadership and Management in Care level 4/5, or willingness to study for one. Not to mention leadership experience with multidisciplinary teams and conducting risk assessments. And, above all, whenever you communicate with a resident or co-worker, you'll be truly considerate and kind.

Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About HC-One: At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life. To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way:

• We are curious and ask questions, look for clues and seek to understand.
• We are compassionate and try to walk in the shoes of others.
• We're creative yet practical, using our imagination to make things happen.
• We are courageous in how we support residents to live the life they want, and we can always be counted on.
• We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves.

Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care - and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.

Rewards and benefits: Complimenting your salary, you'll be able to make the most of a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Home Manager HC-One will invest in you and you will enjoy additional support and benefits including:

• Private healthcare cover for yourself and contributory cover for your family
• Company stakeholder pension scheme
• 33 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate is subject to experience and qualifications
• Homemade meal whilst on shift
• Paid NMC Pin Renewal Fees
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care' and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.