About The Role
The Sales Ledger & Debtors Manager is responsible for all income billing, collection and debt management across Healthcare Ireland Group's 146-care-home estate. Managing a team of seven (Assistant Sales Ledger Manager, four Sales Ledger Clerks, Assistant Debtors Manager and Debtors Clerk), the post holder owns the entire receivables lifecycle across the full spectrum of HCI's care funding streams, operating within SOX Section 404 controls framework.
Billing & Income Management
- Own billing for all placement types: Local Authority means-tested, Continuing Healthcare (CHC), Funded Nursing Care (FNC), Integrated Care Boards (ICBs), NHS spot/block, Discharge-to-Assess (D2A), DHSC-funded, top-up (resident and family), private-pay and respite
- Ensure billing is raised accurately, on time and at the correct contractual rate per placement agreement
- Maintain accurate fee schedules by home, by local authority and by ICB; ensure LA fee uplifts and CHC/FNC rate changes are implemented promptly
- Manage the sales ledger across all funding streams; ensure all invoices are posted correctly
Debt Management & Collection
- Own debt collection across all payer types with payer-appropriate strategies: LA/ICB formal billing query and escalation processes; ICB payment run monitoring; private-pay individual debt management including sensitive family and Power of Attorney
- communication; top-up fee monitoring
- Produce and distribute a weekly aged debtors report by payer type with commentary and action plans
- Monitor Days Sales Outstanding (DSO) by payer type; manage provision for doubtful debts
- Maintain LA and ICB debtor relationships; escalated outstanding invoices within formal commissioner processes
SOX Controls & Compliance
- Operate and maintain billing and debtor controls within the SOX Section 404 framework:
- invoice authorisation controls, fee rate verification and reconciliation of sales ledger to management accounts
- Retain control evidence for all key billing and collection controls
Reporting & Team Leadership
- Produce monthly debtors report to the Financial Controller: DSO by payer type, aged debt analysis and provision assessment
- Oversee, develop and manage the ASLM, four Sales Ledger Clerks, Assistant Debtors Manager and Debtors Clerk
About You
Not Specified
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Sales Ledger and Debtors Manager employer: HC-One
HC-One is an exceptional employer that prioritises kindness and inclusivity, creating a supportive environment for its employees. As a Deputy Home Manager, you will benefit from comprehensive professional development opportunities, including access to award-winning training and career progression pathways. With a strong focus on employee well-being, HC-One offers a range of benefits such as paid NMC PIN renewal, flexible pay options, and a robust Employee Assistance Programme, ensuring you can thrive both personally and professionally in your role.
