At a Glance
- Tasks: Shape operational excellence across care homes and support Home Administrators.
- Company: Join a forward-looking organisation committed to high-quality care.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic role with travel across the region and excellent career growth potential.
- Why this job: Make a real impact in the care sector while developing your skills.
- Qualifications: Experience in care home administration and strong organisational skills.
The predicted salary is between 30000 - 37000 £ per year.
Help shape operational excellence across a portfolio of care homes. If you're an experienced care home administrator who enjoys developing others, strengthening processes and ensuring high standards, this is an opportunity to make a wider impact. As Regional Administrator, you'll work across a portfolio of homes, supporting Home Administrators, maintaining operational continuity and helping to ensure financial and administrative processes are consistent, compliant and effective.
This is a field-based role requiring regular travel across a defined region to deliver training, provide operational cover and carry out financial compliance audits. You'll be joining a forward-looking organisation with a long-term commitment to the success of every home. Supported by substantial, planned investment, you'll have the resources, stability and support needed to strengthen administrative standards, build capability across our homes and help deliver high-quality, sustainable care while nurturing thriving communities.
Reporting to the Regional Director, you'll provide specialist administrative support across a defined portfolio of homes. You'll train and develop Home Administrators, provide operational cover during periods of absence, carry out financial compliance audits and identify opportunities to improve administrative processes and controls. Working closely with Home Managers, Area Directors and central support teams, you'll help build administrative capability, strengthen financial governance and support continuous improvement across the region.
About You
You're an experienced care home administrator with a strong understanding of home-level financial and administrative processes. Comfortable working independently across multiple sites, you're equally confident coaching colleagues, carrying out audits and supporting homes through periods of change. Organised, methodical and collaborative, you're passionate about maintaining high standards while helping others develop the skills and confidence to succeed.
Essential What you'll bring
- Significant experience in a senior administrative role within a care home or health and social care environment, with a thorough understanding of care home administration and financial processes.
- Experience of resident billing, purchase ledger, payroll administration, petty cash management, cash handling and financial controls.
- Experience coaching, mentoring or training colleagues to build capability and promote consistent administrative standards.
- Strong attention to detail, with the ability to carry out financial compliance audits, identify risks and produce clear, practical recommendations.
- Excellent organisational and time management skills, with the ability to manage multiple priorities across a portfolio of homes.
- Good IT skills, including Microsoft Office and care home administration or finance systems.
- A full UK driving licence and willingness to travel regularly across the region.
Desirable
- A relevant qualification in business administration, finance or accounting, such as AAT, NVQ Business Administration or equivalent.
- Experience supporting process improvement, implementing new systems or strengthening financial governance.
- Knowledge of GDPR, internal audit principles and financial compliance within a regulated care environment.
- Experience working across multiple care homes or supporting regional operational teams.
Additional Information
An Enhanced DBS check is required, along with a DVLA licence check in line with organisational insurance requirements.
Regional Administrator employer: HC-One
HC-One is an excellent employer that prioritises the well-being of both its Residents and staff. With a supportive work culture that encourages personal growth and development, employees benefit from comprehensive training, competitive pay, and generous leave policies. Working in Bloxwich, you'll be part of a dedicated team that values compassion and respect, making a meaningful impact in the lives of those you serve.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like HC-One.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at HC-One.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like HC-One, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at HC-One.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at HC-One.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to HC-One. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at HC-One. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at HC-One
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research HC-One’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
