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- Tasks: Be the friendly face of our care home, welcoming visitors and handling enquiries.
- Company: Join HC-One, a caring community focused on making a difference.
- Benefits: Enjoy competitive pay, free meals, and access to discounts and wellness support.
- Why this job: Make a real impact by providing excellent customer service in a supportive environment.
- Qualifications: Previous receptionist experience and a passion for helping others.
- Other info: Full training provided with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone.
When joining HC-One you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
HC-One are looking for someone who has worked as a receptionist before and so understands how important first impressions are. You will also have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Receptionist we will invest in you and you will enjoy additional support and benefits including:
- Paid Enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.
Receptionist in Nottingham employer: HC One
Contact Detail:
HC One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Nottingham
✨Tip Number 1
Make sure to research HC-One and understand their values. When you know what they stand for, you can tailor your conversation during the interview to show how you fit into their culture.
✨Tip Number 2
Practice your greeting skills! As a receptionist, first impressions are key. Role-play with a friend or family member to get comfortable with meeting and greeting visitors in a friendly manner.
✨Tip Number 3
Prepare for common questions about customer service scenarios. Think of examples from your past experience where you provided excellent service or handled difficult situations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Receptionist in Nottingham
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you're the first point of contact, so let your friendly nature shine through in your application. Use a warm tone and don’t be afraid to show a bit of your personality – we want to see the real you!
Highlight Relevant Experience: Make sure to emphasise any previous receptionist roles or customer service experience you've had. We’re looking for someone who understands the importance of first impressions, so share specific examples of how you've excelled in similar situations.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll get all the info you need about the role and our company. Plus, we can’t wait to hear from you!
How to prepare for a job interview at HC One
✨Know the Company
Before your interview, take some time to research HC-One. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Greeting
As a Receptionist, first impressions are crucial. Practice a warm and friendly greeting that you can use when meeting visitors. This will help you feel more confident and ensure you make a positive impact right from the start.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or manage multiple tasks. Prepare specific examples from your past experience that demonstrate your skills in customer service and organisation.
✨Show Your Initiative
During the interview, highlight instances where you've taken initiative in previous roles. Discuss how you managed your responsibilities independently and met deadlines, as this aligns with what HC-One is looking for in a candidate.
