At a Glance
- Tasks: Ensure secure and smooth technology services across a national care home portfolio.
- Company: Join a forward-looking care organisation committed to success and stability.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and coaching within a collaborative team.
- Why this job: Make a real impact in healthcare technology while solving complex challenges.
- Qualifications: Experience in network administration and strong knowledge of Microsoft identity technologies.
The predicted salary is between 55000 - 65000 £ per year.
Help keep critical technology services secure, connected and running smoothly across a national care home portfolio. Joining us means becoming part of a forward-looking care organisation with a strong, long-term commitment to the success of every home. Supported by substantial, planned investment, we provide the resources and stability needed to deliver reliable, secure and resilient technology services across a growing national care home portfolio.
This is an office-hours role working 40 hours per week, with occasional travel to care homes and regional offices. As a Network / Infrastructure Administrator, you'll be the organisation's in-house technical specialist for identity, access and infrastructure administration. Working closely with the Head of IT Infrastructure, the IT Support team and managed service provider (MSP), you'll help ensure secure, reliable technology services while providing expert technical support across the business.
This is a specialist technical role responsible for supporting the organisation's hybrid infrastructure environment and acting as the key internal contact for identity, network and infrastructure administration. You’ll manage the day-to-day administration of Active Directory and Microsoft Entra ID, overseeing user accounts, access permissions, security groups, group policies and the wider identity lifecycle. Acting as the technical escalation point for the IT Support team, you’ll resolve complex issues relating to identity, connectivity and end-user technology while working closely with the MSP on infrastructure-related matters.
You’ll monitor network and infrastructure performance, support new site openings and technology changes, and help ensure the organisation maintains secure, well-governed identity and access controls. You’ll also contribute to disaster recovery planning, technical governance, audit activity and change management, helping maintain resilient, compliant technology services across the organisation. Alongside your technical responsibilities, you’ll coach IT Support Analysts, sharing your expertise and helping strengthen technical capability across the wider team.
About You
You’ll be an experienced infrastructure professional with strong technical knowledge of Microsoft identity technologies and hybrid IT environments. You’ll enjoy solving complex technical problems and be confident acting as the bridge between internal teams and external technology partners. Comfortable working across multiple technologies, you’ll combine excellent analytical skills with a methodical approach to troubleshooting, ensuring issues are resolved efficiently while maintaining high standards of security and governance. You’ll be collaborative, approachable and keen to share your knowledge, supporting colleagues through coaching and technical guidance while contributing to continuous improvements across the IT function.
Essential What you’ll bring
- Significant experience in network and infrastructure administration, with strong expertise in Active Directory and Microsoft Entra ID.
- Experience managing identity lifecycle processes, security groups, group policies, conditional access and privileged access management.
- Experience supporting hybrid Microsoft environments, including Microsoft 365 and directory synchronisation.
- Strong understanding of networking fundamentals, including WAN, LAN, Wi-Fi, DNS, DHCP and firewalls.
- Experience working with managed service providers or third-party IT partners within a hybrid support model.
- Experience providing second-line technical support and resolving complex infrastructure and identity issues.
- Strong understanding of access governance, audit requirements and security best practice.
- Excellent communication, problem-solving and stakeholder management skills.
Desirable
- Microsoft, networking or cyber security certifications such as MS-102, AZ-104, Network+ or Security+.
- Knowledge of Cyber Essentials, DSPT, GDPR and wider cyber security frameworks.
- Experience within healthcare, social care or another highly regulated multi-site environment.
Additional Information
An Enhanced DBS check and DVLA licence check are required for this position. As with all colleagues, you’ll be expected to comply with our policies relating to health and safety, infection prevention and control, safeguarding and all relevant regulatory requirements. From time to time, you may be asked to undertake other duties appropriate to the role, and the responsibilities outlined above may be reasonably reviewed and updated following consultation to reflect business needs.
Application closing date: 12noon, Friday 7th August 2026.
Network & Infrastructure Administrator employer: HC-One
HC-One is an excellent employer that prioritises the well-being of both its Residents and staff. With a supportive work culture that encourages personal growth and development, employees benefit from comprehensive training, competitive pay, and generous leave policies. Working in Bloxwich, you'll be part of a dedicated team that values compassion and respect, making a meaningful impact in the lives of those you serve.
StudySmarter Expert Advice🤫
We think this is how you could land Network & Infrastructure Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what HC-One values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges HC-One might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at HC-One!
✨Direct Apply to HC-One
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We think you need these skills to ace Network & Infrastructure Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at HC-One.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at HC-One. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at HC-One
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
