Learning & Development Facilitator

Are you passionate about promoting professional growth and enhancing the quality of care in the health and social care sector? Do you thrive in an environment that values continuous learning and development? HC-One is seeking a dynamic and experienced Learning & Development (L&D) Facilitator to join our dedicated team.\\n\\nAs a L&D Facilitator at HC-One, you will play a pivotal role in fostering a culture of continuous learning across our care homes.

You will deliver engaging and interactive training, support home-based coaching initiatives, and collaborate with key stakeholders to ensure our colleagues have the skills and knowledge to deliver the highest standard of care to our residents. Your contribution will directly impact the professional development of our teams and improve the quality of care we provide.\\n\\nFacilitation and Delivery Excellence\\n\\nFacilitate dynamic, interactive learning sessions that inspire and empower care staff.\\n\\nDeliver training using diverse methods including in-person workshops, virtual sessions, and blended learning approaches.\\n\\nCreate inclusive, collaborative learning environments that encourage critical thinking and skill mastery.\\n\\nCoaching and Home Support\\n\\nProvide one-on-one and group coaching to reinforce learning and promote professional growth.\\n\\nBuild supportive relationships with care homes to understand their unique learning needs and improve care delivery.\\n\\nSupport and mentor colleagues in coaching roles within the homes, such as Safer People Handling Coaches.\\n\\nLearning Program Development\\n\\n Conduct Training Needs Analysis (TNA) to identify gaps in skills and knowledge within our homes.\\n\\nCollaborate with the Operational L&D Manager and L&D team to design, develop, and implement tailored learning programs.\\n\\nUtilise instructional design expertise to create engaging and effective training materials.\\n\\nProfessional Development Advocacy\\n\\nPromote a culture of lifelong learning and continuous professional development across the organisation.\\n\\nAct as a catalyst for individual and organisational growth by implementing innovative learning initiatives.\\n\\nSupport staff to stay current with internal compliance and industry regulations.\\n\\nPerformance Evaluation and Continuous Improvement\\n\\nEvaluate the effectiveness of learning interventions through assessments, feedback, and performance metrics.\\n\\nUse data-driven insights to continuously enhance learning and development strategies, ensuring measurable improvements.\\n\\nImplement coaching strategies to monitor staff progress and support ongoing development.\\n\\nStrategic Collaboration\\n\\nWork closely with the Operational L&D Manager, wider L&D team, and key stakeholders to align learning initiatives with HC-One’s organisational goals.\\n\\nAddress the specific learning needs of each home, helping to close skills gaps and improve performance.\\n\\nDrive positive outcomes for both colleagues and residents through strategic L&D interventions.\\n\\n \\n\\nYou have proven experience in designing, developing, and delivering training programs, both in-person and virtually, hold a training / teaching PTTLS qualification and ideally holding a relevant Learning & Development qualification.  With excellent communication and interpersonal skills, you have strong facilitation and presentation skills and can coach colleagues of all levels.\\n\\nYou are experienced with instructional design and adult learning principles, and with coaching and mentoring professionals to support their development.  You have strong organisational skills with the ability to manage complex schedules and travel requirements, and can support multiple projects and priorities in a dynamic environment, \\n\\nProficient in using learning management systems and e-learning platforms, MS Office suite and other relevant software tools, you can analyse data and metrics to assess the effectiveness of learning interventions. \\n\\nIdeally you will be familiar with regulatory and compliance requirements in the health and social care sector.\\n\\nThis is a home based role with extensive travel with  overnight stays, which are planned in advance.\\n\\nSafeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas.

You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.\\n\\nAt HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.\\n\\nTo be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand.

We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.\\n\\nWe champion inclusivity, fostering a workplace where everyone feels valued and can be themselves.

Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.\\n\\nOur dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. \\n\\nWhat HC-One offer\\n\\nComplimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:\\n\\nAward-winning learning and development\\n\\n25 days annual leave Plus Bank Holidays\\n\\nAn opportunity to learn from experienced colleagues as part of an outstanding and committed team.\\n\\nGP online – providing around the clock GP consultation via an interactive app – available to you and your children under 16\\n\\nColleague discounts – Access to over 1600 high street discounts including carefully selected discount partners\\n\\nWellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues\\n\\nWe want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one