HC-One is seeking a Hospitality Lead to be field-based, working with Homes to elevate resident hospitality across dining, housekeeping, laundry, reception and environment presentation.
You will coach Home Managers and teams, observe services from residents' perspective, provide practical feedback and share good practice across the portfolio to ensure warm, personalised and consistently high standards of hospitality.
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Hospitality Coach: Field Support for Home Teams employer: HC-One
HC-One is an exceptional employer that prioritises kindness and inclusivity, creating a supportive environment for its employees. As a Deputy Home Manager, you will benefit from comprehensive professional development opportunities, including access to award-winning training and career progression pathways. With a strong focus on employee well-being, HC-One offers a range of benefits such as paid NMC PIN renewal, flexible pay options, and a robust Employee Assistance Programme, ensuring you can thrive both personally and professionally in your role.
