Head Housekeeper

Head Housekeeper

Northampton Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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HC-One

At a Glance

  • Tasks: Lead a housekeeping team to ensure a clean, safe, and welcoming environment for residents.
  • Company: HC-One is dedicated to providing kind and compassionate care in various residential settings.
  • Benefits: Enjoy flexible pay access, paid DBS checks, free meals, and 28 days annual leave.
  • Other info: Full training provided; applicants must have the right to work in the UK.
  • Why this job: Join a supportive team that values kindness and offers opportunities for personal and professional growth.
  • Qualifications: Housekeeping experience and leadership skills are essential; a friendly attitude is a must!

The predicted salary is between 28800 - 43200 Β£ per year.

As a Head Housekeeper at HC-One, you\’ll value one thing above all: kindness. It guides everything we do in our Dementia, Nursing, Residential, and Specialist care homes. Our Residents are individuals with their own stories. By joining us, you\’ll help create a safe, clean, and comfortable home where they feel respected and cared for.

You\’ll lead the housekeeping team to keep every area spotless. That means staying organised, setting high standards, and always putting Residents first. Your key tasks will include:

  • Managing the cleaning rota and daily schedules

  • Leading by example and supporting your team

  • Overseeing laundry for personal and shared items

  • Ordering cleaning products and supplies

  • Following and updating infection control procedures

  • Keeping records and completing cleaning checks

  • Ensuring safety and COSHH guidelines are met

You\’ll plan ahead, but you\’ll also be ready to jump in when needed. No job will be too small if it helps keep our Residents safe and happy.

We\’re looking for someone with housekeeping experience and team leadership skills. You\’ll need to be organised and aware of Health & Safety and infection control. Most of all, you\’ll be friendly, positive, and kind – in every conversation and every task.

Safeguarding is everyone\’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About HC-One
At HC-One, kindness is more than a word-it\’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.
To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities-what we call Kindness the HC-One Way:
We are curious-asking questions, seeking to understand.
We are compassionate-walking in the shoes of others.
We are creative-finding practical ways to make things happen.
We are courageous-supporting residents to live the life they choose.
And we are dependable-people can always count on us.
We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.
We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we\’re looking for team members who are comfortable with technology-or open to learning. You\’ll be supported every step of the way.
We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth-opening up opportunities at regional and national levels.
Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.

We\’ll provide full training, so it\’s a great opportunity to learn something new. In return,you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Head Housekeeper we will invest inyou,and you will enjoy additional support and benefits including:

  • Hourly rate is subject to experience and qualifications.
  • Paid Enhanced DBS/PVG
  • Free uniform
  • During a shift of eight hours or more a nutritious meal will be available
  • Company pension scheme
  • 28 days annual leave inclusive of bank holidays
  • Group life assurance cover
  • Wagestream – financial wellbeing and flexible access to pay as you need it
  • Award-winning learning and development and support to achieve qualifications.
  • GP online – a service providing around the clock GP consultation via an interactive app – available to you and your children under 16
  • An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
  • Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
  • Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
  • Excellent recognition schemes such as Kindness in Care\’ and Long Service Awards
  • An attractive refer a friend scheme of up to Β£1000 per referral, depending on the role

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Head Housekeeper employer: HC-One

At HC-One, we prioritise kindness and inclusivity, creating a supportive environment where our Head Housekeepers can thrive. With a commitment to personal and professional development, we offer clear career pathways, comprehensive training, and a range of benefits including a company pension scheme, paid enhanced DBS, and access to an Employee Assistance Programme. Join us in making a meaningful impact in the lives of our Residents while enjoying a fulfilling career in a compassionate and dedicated team.
HC-One

Contact Detail:

HC-One Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head Housekeeper

✨Tip Number 1

Familiarise yourself with HC-One's core values, especially their emphasis on kindness. During any interactions, whether in interviews or networking, highlight how your personal values align with theirs and share examples of how you've demonstrated kindness in your previous roles.

✨Tip Number 2

Showcase your leadership skills by discussing specific instances where you've successfully managed a team or improved processes. Be prepared to explain how you would lead the housekeeping team at HC-One to maintain high standards and ensure a safe environment for residents.

✨Tip Number 3

Research the latest trends in infection control and health & safety regulations relevant to the care sector. Being knowledgeable about these topics will not only impress during interviews but also demonstrate your commitment to maintaining a safe and clean environment for residents.

✨Tip Number 4

Prepare to discuss your adaptability and willingness to jump in when needed. HC-One values team members who can handle various tasks, so think of examples where you've gone above and beyond to support your team or improve resident care.

We think you need these skills to ace Head Housekeeper

Housekeeping Experience
Team Leadership
Organisational Skills
Health & Safety Awareness
Infection Control Knowledge
Communication Skills
Attention to Detail
Time Management
Record Keeping
Customer Service Orientation
Problem-Solving Skills
Ability to Work Under Pressure
Knowledge of COSHH Guidelines
Empathy and Compassion
Adaptability

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Housekeeper at HC-One. Highlight your relevant experience in housekeeping and team leadership in your application.

Showcase Kindness: Since kindness is a core value at HC-One, ensure that your application reflects this quality. Use examples from your past experiences where you demonstrated compassion and support for others.

Highlight Relevant Skills: Emphasise your organisational skills, knowledge of Health & Safety, and infection control procedures. Mention any experience with managing cleaning schedules or leading a team to showcase your suitability for the role.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'safety', 'cleaning checks', and 'team leadership', to make your application stand out.

How to prepare for a job interview at HC-One

✨Show Your Kindness

As a Head Housekeeper, kindness is key. Be prepared to share examples of how you've demonstrated kindness in your previous roles, especially in challenging situations. This will show that you align with the values of the company.

✨Highlight Your Leadership Skills

Discuss your experience in leading teams and managing schedules. Provide specific examples of how you've motivated your team and maintained high standards in housekeeping. This will demonstrate your capability to lead effectively.

✨Understand Health & Safety Protocols

Familiarise yourself with health and safety regulations, particularly those related to infection control and COSHH guidelines. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role.

✨Emphasise Your Organisational Skills

Talk about your ability to stay organised and manage multiple tasks efficiently. Share strategies you've used in the past to keep track of cleaning schedules and supplies, which will highlight your suitability for the position.

Head Housekeeper
HC-One
Location: Northampton
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