HC-One is seeking a Helpdesk Team Leader to oversee the estates helpdesk and lead a small team from our Central Support Office in Darlington. The role drives maintenance activity across a large portfolio of care homes, ensuring timely progression and strong compliance, with 37.5 hours per week at a fixed office location.
You will work closely with Maintenance Managers, Regional Surveyors and contractors to prioritise work, monitor performance and deliver a responsive, high-quality service.
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Estates Helpdesk Lead - Multi-Site Maintenance employer: HC-One
HC-One is an exceptional employer that prioritises kindness and inclusivity, creating a supportive environment for its employees. As a Deputy Home Manager, you will benefit from comprehensive professional development opportunities, including access to award-winning training and career progression pathways. With a strong focus on employee well-being, HC-One offers a range of benefits such as paid NMC PIN renewal, flexible pay options, and a robust Employee Assistance Programme, ensuring you can thrive both personally and professionally in your role.
