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- Tasks: Lead the front of house, welcoming new residents and coordinating schedules.
- Company: Renowned care home service provider with a focus on resident experience.
- Benefits: Competitive pay, professional development, and well-being support.
- Why this job: Make a difference in residents' lives while developing your skills.
- Qualifications: Strong interpersonal skills and administrative expertise required.
- Other info: Full training provided in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A renowned care home service provider is seeking a Front of House Manager in Dewsbury. This dynamic role includes managing first contact for new residents, coordinating schedules, and supporting home operations.
The ideal candidate will have excellent interpersonal skills, an ownership mindset, and strong administrative expertise. Full training is provided, and candidates should embody a customer-focused approach.
Benefits include competitive pay, professional development, and access to a range of well-being services and support.
Front of House Lead — Elevate Resident Experience in Dewsbury employer: HC-One
Contact Detail:
HC-One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead — Elevate Resident Experience in Dewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the care home sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend to boost your confidence and refine your answers. Remember, showing your interpersonal skills is key!
✨Tip Number 3
Research the company culture and values of the care home provider. This will help you tailor your responses during interviews and demonstrate that you’re a great fit for their team. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who embody a customer-focused approach, just like you!
We think you need these skills to ace Front of House Lead — Elevate Resident Experience in Dewsbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of your interpersonal skills, which are super important for this role.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Front of House Lead position. We love seeing specific examples that demonstrate your ownership mindset and customer-focused approach!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your strengths and relevant experience. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HC-One
✨Know the Company Inside Out
Before your interview, take some time to research the care home service provider. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a Front of House Lead, your ability to connect with residents and their families is crucial. Prepare examples from your past experiences where you've demonstrated excellent communication and empathy. This will highlight your customer-focused approach and ownership mindset.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing a difficult resident or coordinating schedules under pressure. Think through potential scenarios beforehand and outline your thought process. This will demonstrate your problem-solving skills and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the training provided, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
