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- Tasks: Be the friendly face of our care home, greeting visitors and handling enquiries.
- Company: Join HC-One, a caring community focused on inclusivity and support.
- Benefits: Enjoy competitive pay, flexible hours, and access to wellness resources.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Previous receptionist experience and excellent customer service skills required.
- Other info: Full training provided with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Part Time Saturday and Sunday position, 16 hours. As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone.
When joining HC-One you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.
Responsibilities
HC-One are looking for someone who has worked as a receptionist before and so understands how important first impressions are. You will also have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face.
Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We'll provide full training, so it's a great opportunity to learn something new.
In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Receptionist we will invest in you and you will enjoy additional support and benefits including:
- Hourly rate is subject to experience and qualifications
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as 'Kindness in Care' and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role
Receptionist in Meltham employer: HC-One Ltd
Contact Detail:
HC-One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Meltham
✨Tip Number 1
Make sure you research HC-One and understand their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about the community and the role.
✨Tip Number 2
Practice your greeting and customer service skills! As a receptionist, first impressions matter. Role-play with a friend or family member to get comfortable with how you’ll present yourself.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you’re engaged and interested in the role. Think about what you want to know about the team, the home, or the training opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application seen and start your journey with HC-One. Plus, we’re all about making the process smooth for you.
We think you need these skills to ace Receptionist in Meltham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and professional side. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your previous experience in customer service and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is key for this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the quickest way for us to receive your details and get the ball rolling. We can’t wait to hear from you and hopefully welcome you to our HC-One family!
How to prepare for a job interview at HC-One Ltd
✨Know the Company
Before your interview, take some time to research HC-One. Understand their values, mission, and the community they serve. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare for role-play scenarios where you might have to handle difficult enquiries or greet visitors. Practising these interactions can boost your confidence and help you demonstrate your friendly and professional manner during the interview.
✨Showcase Your Initiative
Since the role requires working independently and using your initiative, think of examples from your past experience where you took charge or solved problems on your own. Be ready to share these stories to illustrate your ability to manage tasks without constant supervision.
✨Understand Safeguarding Responsibilities
Familiarise yourself with safeguarding principles, as this is crucial in a care home environment. Be prepared to discuss how you would recognise and respond to signs of abuse or neglect. This shows that you take the responsibility seriously and are committed to the well-being of residents.
