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For Companies At a Glance
- Tasks: As a Housekeeping Assistant, you'll ensure a clean and welcoming environment for residents.
- Company: HC-One is dedicated to providing compassionate care in various residential settings.
- Benefits: Enjoy flexible pay access, paid training, and discounts at over 1600 stores.
- Why this job: Make a real difference in residents' lives while working in a supportive team culture.
- Qualifications: Experience is preferred, but training will be provided; strong communication skills are essential.
- Other info: This is a bank position with a quick onboarding process and a focus on inclusivity.
About The Role
As a Housekeeping Assistant at HC-One, kindness will be at the heart of everything you do. It’s what shapes our care across Dementia, Nursing, Residential, and Specialist homes. Our Residents are people with rich lives and personal stories. By joining HC-One, you’ll help give something back — through care, respect, and attention to detail.
This is a Bank position.
You’ll help create a clean, safe, and welcoming home. Your work will make a real difference every day. Key responsibilities include:
- Cleaning bedrooms, bathrooms, and communal areas
- Following cleaning schedules and tasks set by the team lead
- Using products safely and following hygiene procedures
- Supporting infection control and safety standards
- Helping with laundry and linen care
- Reporting any issues or repairs as needed
You’ll take pride in your work and keep everything spotless. Whether you’re ticking off tasks or jumping in to lend a hand, you’ll do it with care and compassion.
Some housekeeping experience is helpful, but full training is provided. You’ll need to be organised, manage your time well, and work with attention to detail. Most of all, you’ll bring a positive attitude and be kind and respectful in every conversation — with Residents, visitors, and your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives. To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way:
- We are curious—asking questions, seeking to understand.
- We are compassionate—walking in the shoes of others.
- We are creative—finding practical ways to make things happen.
- We are courageous—supporting residents to live the life they choose.
- And we are dependable—people can always count on us.
We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.
We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning. You\’re supported every step of the way.
We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels.
Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.
Rewards & Benefits
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well‑being and throughout your career as a Housekeeping Assistant we will invest in you and you will enjoy additional support and benefits including:
- Paid Enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications.
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream – financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online – a service providing around the clock GP consultation via an interactive app – available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role
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Housekeeping Assistant employer: HC-One Ltd.
Contact Detail:
HC-One Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of HC-One. Understanding their commitment to kindness and individual care will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles, especially in care settings. Be ready to discuss specific examples where your attention to detail made a difference in maintaining a clean and welcoming environment.
✨Tip Number 3
Prepare to demonstrate your time management and organisational skills. Think of scenarios where you successfully managed multiple tasks or adhered to a cleaning rota, as this will show your ability to handle the responsibilities of the role.
✨Tip Number 4
Brush up on your communication skills. Since being a good listener and communicator is essential, consider practicing how you would approach conversations with residents and colleagues, ensuring you convey kindness and respect.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Assistant at HC One. Highlight your relevant experience and skills that align with their values, especially kindness and attention to detail.
Tailor Your CV: Customise your CV to reflect your experience in housekeeping or similar roles. Emphasise your time management, organisational skills, and any previous training or certifications related to cleaning and hygiene.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing care and maintaining a welcoming environment. Mention specific examples of how you've demonstrated kindness and effective communication in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at HC-One Ltd.
✨Show Your Kindness
Since kindness is at the core of the role, be sure to express your genuine care for others during the interview. Share examples from your past experiences where you demonstrated compassion and understanding, especially in challenging situations.
✨Highlight Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. Prepare to discuss specific instances where your meticulous nature made a difference in maintaining cleanliness or safety. This will show that you understand the importance of your role.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Be ready to talk about how you’ve successfully worked with others in a team setting. Highlight your listening skills and how you ensure everyone feels heard and valued.
✨Understand Safeguarding Responsibilities
Familiarise yourself with safeguarding principles, as they are vital in this role. Be prepared to discuss what safeguarding means to you and how you would handle any concerns regarding the well-being of residents.
