HC-One Ltd. is seeking a Hospitality Lead to work field-based across our homes. Reporting to the Head of Hospitality, you will strengthen resident hospitality across dining, housekeeping, laundry, reception and home presentation.
You will coach home teams, observe services from residents’ perspective, and share best practices across the portfolio to ensure warm, personalised hospitality and a consistently high standard of care.
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Hospitality Lead — Resident Experience Coach employer: HC-One Ltd.
HC-One Ltd. is an exceptional employer that prioritises the well-being of both its residents and employees. With a strong commitment to professional development, you will have access to comprehensive training and growth opportunities while working in a supportive and collaborative culture. The role offers the unique advantage of making a meaningful impact in the lives of residents across the region, all within a company that values safety, quality, and excellence in care.
