Home Manager Home Manager

As a Home Manager you will play a crucial role supporting in all aspects of managing and running the care home to support staff members and meet the welfare of our residents. Your role will include overseeing staff management, occupancy, marketing and recruitment. You will promote a caring environment which provides residents with a high standard of personal care, meeting individual needs and ensuring everyone is treated with respect and dignity and rights to privacy, independence and choice are met.

Daily Duties

• Marketing and promoting the home to maintain and increase the reputation of the brand and home within the area.
• Increase occupancy and commercial business targets.
• Building and increasing links within the community through engagement.
• Ensure company policies and procedures.
• Maintaining Health and safety and fire safety requirements.
• Completing staff supervisions and appraisals in order to deliver the highest standard of person-centred care.
• Overseeing key areas within the home; the front of house, catering and housekeeping.

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We are passionate about ensuring that our current and future colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

Qualifications & Skills

• Knowledge of the principles in sales and marketing.
• Skilled in the recruitment, selection and retention of staff.
• Committed to a structured approach to training and development of staff.
• Understand the Care Standards Act and Health & Safety legislation.
• Excellent interpersonal skills.
• A professional, confident and warm personality.
• A caring disposition.
• Leadership qualities, enthusiasm along with influencing and motivational skills.
• Willing and able to provide an out of hours on call service.
• Be able to provide cover for absent Managers at other care homes.

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life. To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way:

• We are curious and ask questions, look for clues and seek to understand.
• We are compassionate and try to walk in the shoes of others.
• We’re creative yet practical, using our imagination to make things happen.
• We are courageous in how we support residents to live the life they want, and we can always be counted on.
• We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves.

Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care - and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

Compensation & Benefits

• £50,000 per annum + £5,000 Welcome bonus
• All Locations: Liverpool
• Paid Enhanced DBS/PVG
• Free uniform
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Life assurance cover for all colleagues
• Award-winning learning and development and support to achieve qualifications
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• First-rate working environment in a purpose-built luxury home
• Free onsite car parking and close to local transport links
• Refer a friend scheme